The Customer Service Call Center Representative -Facilities Service Professional position is a front-line role that handles incoming client calls while working within a facilities case management tool. You will be responsible for answering calls and emails related to facilities management from: employees, technicians, and vendors and will assess the nature of the request, document and dispatch to the appropriate party for resolution. All of these functions are delivered with a high focus on ensuring an optimal customer experience.
Job Specific Competencies RequiredKnowledge and Experience
Relating to Others
Ideas and Information