The Circulation Department
of The Keene Sentinel is currently seeking applicants for a full-time
opening for a detail orientated Customer Service Representative, who
will spend part of their time assisting the Readership Marketing
Manager. Our ideal candidate will be outgoing, have a positive attitude,
answer the phones and greet customers with a smile and enjoy a wide
array of responsibilities. Must have strong communication and
organizational skills, maintain a pleasant manner in person and on the
phone, be a team player, be a great multi-tasker and understand a “sense
of urgency”. You will assist our readers with account related
questions, in addition to resolving escalating service issues and
dealing with the day-to-day needs of our ever-changing fast paced
department. The ability to work independently and demonstrate a strong
attention to detail is a must. The position entails the significant use
of the telephone and computer data entry. General knowledge of office
duties, such as copying, data entry, and filing are necessary for this
position. The position will also introduce the candidate to developing
skills in marketing, sales, promotional events, along with the use and
management of databases. Experience with Microsoft Word and Excel is
essential. Hours for this position are Monday-Friday, 8:30 a.m.-5:30
p.m. with some flexibility as needed.
As an equal opportunity employer,
we offer a competitive salary and an excellent working environment.
Interested candidates should send your resume, including salary
requirements and cover letter to Amanda Schillinger, Readership
Marketing Manager, at email@example.com or fill out an
application at 60 West Street, Keene, New Hampshire 03431.
calls or unscheduled visits, please.
About this company
Welcome to The Sentinel, a media enterprise whose main goal is to help the 100,000 or so people living in southwestern New Hampshire know what's going on - and what will go on - immediately around them and in the world.
The Sentinel frequently references the past, about which it knows more than a little. The paper was founded by 21-year-old John Prentiss in March, 1799, and it remains one of the oldest news organizations in the country continuously published under the same name.
About 100 people work here, in all sorts of jobs: advertising, printing, news, circulation, online operations, business and so on.
The paper is locally owned, which is a rarity these days. The publisher, Tom Ewing, lives in Keene and occupies the corner office. He, like all the other members of The Sentinel team, are answerable to an enterprise that's been serving the community for more than two centuries. But, acknowledging the public nature of their work, they are also answerable to you.
Read more about our history here:
Location/Region: Keene, NH