Work with producers and agency principal to fulfill the needs of our commercial insurance clients. Duties include preparing proposals and summaries of insurance, as well as handling day to day activities such as certificates of insurance, change requests and claims. Interact with clients and carriers to resolve billing and coverage issues. Manage the renewal process, including updating applications and checking policies for accuracy. Entering/updating new and renewal policies in agency management software along with preparing new and renewal submissions for market.
Must have three or more years of relevant commercial lines customer service experience and possess excellent interpersonal skills and customer service orientation.
This is a full-time position with a competitive salary in a friendly, fast-paced agency.