Job Description
Job DescriptionWe are looking for an experienced Systems Administrator to join our team on a contract basis. This role involves troubleshooting server issues and delivering technical training to Level 1 and Level 2 engineers. The position offers the flexibility of working remotely while contributing to both system optimization and development initiatives.
Responsibilities:
• Diagnose and resolve software-related issues within virtualized sandbox environments hosted on a physical Blade server.
• Duplicate successful server configurations to ensure consistent functionality across multiple sandbox setups.
• Guide Level 1 and Level 2 engineers through hands-on troubleshooting scenarios using sandbox environments.
• Conduct live training sessions focused on tools such as Intune and Endpoint management, ensuring participants gain practical troubleshooting skills.
• Utilize provided class materials to deliver structured instruction while updating content as needed based on server troubleshooting insights.
• Support learners in resolving sample issues related to system policies and software installations.
• Collaborate with internal stakeholders to align training objectives with organizational needs.
• Manage and maintain the server's virtualization layer to ensure optimal performance for training environments.
• Ensure secure and efficient connectivity using personal equipment while adhering to client protocols.
• Provide detailed documentation of server and training processes for future reference.• Minimum of 5 years of experience in systems administration or related roles.
• Proficiency in Active Directory, Windows Server, and Windows 10.
• Hands-on experience with Dell and Citrix Technologies.
• Expertise in SCCM and Intune for system configuration and endpoint management.
• Strong teaching and mentoring skills, with a focus on student-centered learning.
• Ability to troubleshoot software and system issues effectively within virtualized environments.
• Familiarity with endpoint security measures and related tools.
• Adept at engaging and developing new hires and technical learners through structured training programs.