Insurance - Customer Service Representative

Job Description

Job Description

Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team who wants to grow with us! Consider joining a firm with a strong foundation. We've been in business for almost 40 years! Our Customer Service Representative will be responsible for providing exceptional customer service to our current staff, clients, and new prospects. Office or banking experience is a plus!!

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Provide exceptional customer service.
• Answer incoming phone calls with a sense of urgency.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Take payments and process customer policy change requests.
• Responds to all inquiries, within specified timeframe.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully communicate with our clients and prospects.