Job Description
Our client, an American biopharmaceutical company, is actively looking for a Sales Data Management Specialist to join their team in Boston, MA! This role is onsite hybrid 1-2 days a week so candidates must be local.
***This is a 1 year initial contract with the opportunity to extend or convert***
Responsibilities
- Partner with Sales Ops, DTE, and field teams to monitor IQVIA data inquiries, and track, document, and communicate inquiry outcomes
- Develop, monitor, and manage ServiceNow ticketing process for commercial data questions
- Develop and implement business processes to improve the speed, quality, and consistency of commercial data questions and resolutions
- Partner with Sales Ops, DTE, and Sales Leadership to develop workflows and standardized processes
- Support quarterly target refinement processes
Required Skills & Experience
- Familiarity with IQVIA datasets (specifically Xponent, DDD)
- Familiarity with Salesforce, Veeva, CRM management
- Experience with ServiceNow or similar ticketing platforms
- Experience with Snowflake and/or SQL
- Experience with Excel & VBA
- Strong organizational and problem-solving skills
- Ability to communicate technical answers for a non-technical audience