Job Description
Job Description
Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential.
We are looking for a Full-Time Parts Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will oversee and ensure the success of the Parts Department at our Meredith location.
Job Summary:
The Parts Manager will oversee retail sales, inventory management, vendor relationships, purchasing, and supporting service operations. The manager will play a key role in driving efficiency, profitability, and customer satisfaction.
Leadership & Oversight
- Supervise and support Parts Specialists and department staff at the location.
- Establish and enforce standard operating procedures for ordering, receiving, stocking, and invoicing parts.
- Train, mentor, and develop parts team members to ensure consistent service levels and operational efficiency.
Customer Service & Retail
- Maintain high standards of customer service for both internal and external customers.
- Oversee retail operations, including merchandising, pricing, and in-store presentation.
- Implement strategies to increase parts and accessories sales.
- Support service and sales departments with timely and accurate parts fulfillment.
Purchasing & Vendor Management
- Manage purchasing and ordering of parts to support service, retail, and inventory needs.
- Maintain strong relationships with vendors to ensure reliable supply and service.
- Negotiate pricing, discounts, and terms when possible to improve margins.
- Monitor vendor performance and address any supply or service issues.
Inventory & Systems
- Oversee inventory control, including receiving, stocking, and organization of parts.
- Conduct regular cycle counts and reconcile discrepancies.
- Maintain optimal inventory levels to meet demand while minimizing excess stock.
- Ensure accurate use of Lightspeed and other systems for inventory tracking and invoicing.
Collaboration
- Work closely with the Service Manager, General Manager, and other departments to support overall operations.
- Provide reporting on parts sales, inventory levels, and performance metrics.
- Assist in planning and executing departmental goals and initiatives.
Qualifications
- 3+ years of experience in a parts management or supervisory role (marine, automotive, or related industry).
- Experience with purchasing, inventory control, and vendor coordination.
- Retail experience, including merchandising and sales support.
- Strong knowledge of marine parts and components; manufacturer certifications (Mercury, Volvo, Yamaha, etc.) preferred.
- Excellent organizational, problem-solving, and leadership skills.
- Strong communication and customer service skills.
- Computer proficiency required; Lightspeed experience preferred.
- Forklift experience is a plus.
Education & Credentials
- High School diploma or equivalent required.
- ASE certification or equivalent industry credential preferred.
- Valid driver’s license required.