Account Associate - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since 1996 and is led by an experienced agent who previously worked as a Territory Manager with State Farm. With a small, close-knit team of two plus the agent, we offer a welcoming, family-oriented environment where relationships, communication, and teamwork truly matter. Outside of work, family is a central priority - Rich is married with three kids and is a graduate of New York University.
Giving back is an important part of who we are. Our agency supports local Little League programs, homeless outreach efforts, and high school initiatives, staying actively connected to the community we serve.
For our team, we offer life and disability insurance, health benefits, a Simple IRA, PTO, licensing reimbursement, free coffee, and regular team lunches. Our office culture is friendly, supportive, and collaborative, and were looking for personable team members with strong communication skills who enjoy working closely with others and being part of a small, family-style team.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rich Yacyshyn - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.