Job Description
Job DescriptionDescription:
SIGN-ON BONUS INCLUDED!
Sullivan Tire, an employee-owned company, is seeking an OTR Technician II to perform emergency and scheduled tire and tire-related services of all levels of complexity and sizes according to customer needs at the commercial service facility or on the road.
Responsibilities:
1. Mounts, demounts, balances, wheel changes, and flat repairs on OTR tires and wheels as specified by the customer. Responsible for proper cribbing, jacking and securing vehicles and proper torque of all fasteners.
2. Must be experienced with all vehicle and equipment types, configurations and level of difficulty.
3. Operates an OTR Boom Truck to perform road service. Emergency Road Service occurs both during the day and at night.
4. Organizes the work site, the vehicles and the appropriate tools (as outlined on the Service Truck Tool List) and equipment for optimum job efficiency and safety.
5. Works safely at all times, according to standards and policies of MSHA, OSHA, TIA and DOT, and complies with company standards and policies regarding safety and efficient performance of services.
6. Follows established procedures to inspect tires, vehicles and equipment before and after service, and notes other needed services; makes recommendations to customer.
7. Documents work performed accurately and according to company policy.
8. Provides highest level of customer satisfaction to establish long term customer relationships and enhance company reputation.
9. Operates company vehicles safely and according to company policies and procedures, and follows all federal, state and local laws regarding vehicle operations and safety.
10. Inspects service truck daily, and keeps truck and work areas clean, organized, and well maintained, and uses all company property, vehicles, facilities, tools or equipment properly; notifies manager of need for repairs and maintenance, etc.
11. Performs and/or instructs other service-related duties such as wheel refurbishment and painting, tire foam fill, tire/casing receiving, moving and loading.
12. Performs other shop activities as assigned by the Commercial Facility Manager.
13. Assumes additional responsibilities as requested.
Requirements:
Education/Experience:
- Minimum of a high school diploma with 3 years of tire service experience.
- Prior experience operating OTR Boom Truck.
- TIA and ETS certification required.
- Ability to lift 125 lbs.
- Valid CDL Driver’s License with DOT medical card required.
Skills/Knowledge:
- Customer service attitude
- Proven ability to work independently
- Dependable
- Good safety record
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Stock Ownership Plan-Retirement Plan
- Flexible Spending
- 401(k) with Company Match
- Tuition Reimbursement
EEO Statement:
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!