Job Description
Job Description
Hyannis Country Gardens is currently hiring for a Garden Sales Associate.
* Must Have some Weekend Availability *
In this role, you will be responsible for answering customers questions about our Garden Department products and recommending the right solutions. You should be able to respond promptly and resolve customer complaints and ensure maximum client satisfaction. Sales associate should stay up-to-date with product knowledge and maintain our stores' visual appearance in high standards.
Daily responsibilities include:
- Interact and greet customers. Approach those who signal for assistance.
- Research customer's interests and preferences and direct them to products and solutions.
- Explore and resolve customer questions or concerns.
- Develop product knowledge of all store departments and provide verbal tours of property.
- Maintain sales areas for a neat, clean, and safe work environment.
- Comply with inventory control procedure.
- Build productive trust relationships with customers.
- Develop new ways to improve sales (e.g. merchandising, and marketing activities).
- Maintain company standards as set forth in the policy manual and training card program.
A successful candidate should have a high school diploma or its' equivalent, working knowledge of garden retail sales, have good interpersonal and communications skills, and good ability to interact well with the public. Requires knowledge of plants, arithmetic, English language and grammar.