Job Description
Job DescriptionDescription:
Want to work with a fun team at a great conference facility? The Grappone Conference Center located in Concord, NH is seeking a dedicated and experienced Banquet Cook to prepare and serve food from our robust menu in a friendly, professional and efficient manner. This is a dynamic role which will also include responsibilities such as prepping for the dinner menu and set-up of the Restaurant atmosphere, allowing for the opportunity to be creative thereby enhancing a positive guest experience.
Schedule
Must be flexible to work day/evening shifts, weekends and holidays.
The Banquet Cook is responsible for preparing all food items with standards of quality, quantity control, taste and presentation in partnership with Executive Chef.
Requirements:
Essential Behavior Requirements
· Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas.
· Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.
· Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Quality: Work “product or service” is free of errors and exceeds customer expectations.
Minimum Qualifications
· Education or Experience- Associate’s degree (A.A) degree or equivalent from two-year culinary college or technical school; or six months to 1year related experience and/or training; or equivalent combination of education and experience. Must be ServSafe certified.
· Language Skills- Must have developed language skills to the point to be able to: read and comprehend simple instructions, recipes, short correspondence, safety rules, and memos. Ability to write simple correspondence and effectively present information in one-on-one and group situations.
· Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide. Ability to perform these operations using standard units of weight, volume, money and distance. Possesses sharp ability for attention to detail (able to quickly identify variances in standards), working efficiently and flexibly. Ability to multi-task and be highly organized while working under pressure.
· Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions in written, oral or diagram form. Ability to identify and solve problems involving standardized situations.
Physical Requirements
· Non-slip shoes are required
· Ability to pass pre-employment drug test and background check
· Requires walking and standing to a significant degree, reaching, handling, climbing, balancing, kneeling, crouching, stooping, talking, hearing, seeing, tasting and smelling
· Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of food, objects or equipment weighing up to 50 lbs. May include lifting: glassware racks overhead, roasting pans to and from ovens, moving ice carvings, removing heavy trash and 50 lb bags of potatoes, flour, etc.
· Inside environmental conditions protected from weather conditions but not necessarily from temperature changes. Potential exposure to cleaning solvents and/or fumes. Exposure to extremes of heat plus temperature changes:
§ Extremes of Heat: Temperature sufficiently high to cause marked bodily discomfort unless the associate is provided with exceptional protection
§ Temperature Changes: Variations in temperature, which are sufficiently marked and abrupt to cause noticeable bodily reactions