Job Description
Job Description
ob Overview
We are seeking a skilled and reliable Tow Truck Driver to join our team. The ideal candidate will possess strong automotive knowledge and exceptional customer service skills. As a Tow Truck Driver, you will be responsible for safely transporting vehicles and assisting customers in need of roadside assistance. This role requires a commitment to safety, efficiency, and professionalism while on the road.
Duties
- Operate tow trucks, including flatbed and traditional models, to transport vehicles safely.
- Perform automotive diagnostics to assess vehicle conditions prior to towing.
- Load and unload vehicles with care, ensuring no damage occurs during the process.
- Provide excellent customer service by communicating effectively with clients and addressing their needs.
- Utilize mechanical knowledge to perform minor repairs or adjustments on-site when necessary.
- Manage conflicts calmly and professionally, ensuring a positive experience for customers.
- Maintain accurate records of services provided and report any issues encountered during towing operations.
- Adhere to all traffic laws and safety regulations while driving.
Experience
- Proven experience in commercial driving with a valid driver's license and appropriate endorsements.
- Strong mechanical knowledge with experience in automotive repair preferred.
- Familiarity with manual transmission vehicles is a plus.
- Previous experience in conflict management and customer service roles is highly desirable.
- Experience operating forklifts is an advantage but not mandatory.
- A background in mechanics or related fields will enhance your application. Join our dedicated team as a Tow Truck Driver and contribute to providing exceptional roadside assistance while ensuring the safety of all vehicles transported. We look forward to your application!
Job Type: Full-time
Work Location: On the road