The Fat Cactus Team Member
Job Description
Job Description
Job Title: Team Member – The Fat Cactus Snowport Winter Market
Location: The Fat Cactus
Address: 100 Seaport Blvd, Boston, MA 02210
Job Type: Part-time
Compensation: $16.50/hour + tips (Team members have historically made ~$35/hr after tips)
About The Fat Cactus
The Fat Cactus is a viral, winter pop-up stand located inside the widely popular winter market- Snowport. We proudly serve gourmet hot chocolates, unique cannolis and Dubai strawberries—everything curated with a creative twist on seasonal favorites. Our mission is to bring elevated twists on classic holiday drinks/food to the winter market scene, providing customers with high-quality, beautifully crafted drinks and snacks in a fun, fast-paced outdoor environment. We focus on exceptional customer service, aesthetic presentation, and an engaging, upbeat atmosphere that keeps guests coming back for more.
Job Summary
As a Snowport Market Team Member, you will be responsible for preparing and serving drinks/food, engaging with customers, managing orders, and maintaining a clean and organized stand. You’ll be part of a high-energy team working in a fast-paced environment, ensuring that every customer has a great experience while enjoying our unique and extravagant menu. The job is strictly SEASONAL. The market runs daily between November 6, 2026 and December 27, 2026.
Hours of Operations:
Monday - Thursday 3:00pm - 8:00pm
Friday & Saturday 11:00am - 9:00pm
Sunday 11:00am - 8:00pm
Extended hours during peak holiday seasons(December 7 - December 27)
Monday - Thursday 11:00am - 8:00pm
Friday & Saturday 11:00am - 9:00pm
Sunday 11:00am - 8:00pm
Although these are the operating hours of the market, as a team member you will be responsible for helping prep and clean the market stands each shift which makes a realistic shift an hour before market open and an hour after market open.
Key Responsibilities
- Customer Service: Greet customers warmly, take orders, and provide recommendations.
- Drink Preparation: Gourmet hot chocolates, specialty cannolis and Dubai strawberries with precision and speed.
- Presentation: Ensure all drinks and food are served with a visually appealing and Instagram-worthy touch.
- Efficiency & Cleanliness: Keep the market stand organized, stocked, and compliant with health and safety regulations.
- Team Collaboration: Work alongside fellow team members to ensure smooth operations and exceptional service.
- Cash Handling (if applicable): Process transactions using a POS system and handle payments accurately.
Qualifications & Skills
- Prior experience in food service, hospitality, or retail is a plus but not required—we’ll train the right person!
- MUST be committed to working at least 3 days a week (Nov 6-Dec 27)
- Strong communication and customer service skills.
- Ability to work in a fast-paced, high-energy environment.
- Positive attitude, reliability, and team-oriented mindset.
- Ability to stand for extended periods and lift up to 30 lbs.
- Must be at least 16 years old (depending on local labor laws).
What We Offer
- Competitive hourly pay + tips.
- A fun, high-energy work environment in a summer market setting.
- Flexible scheduling- must be able to work 3 days a week but you can decide to work half day shifts. If more hours are desired that can be an option as well.
- The chance to be part of a unique and viral food & beverage concept!
If you’re passionate about great products, outstanding customer service, and working in a dynamic team environment, we’d love to hear from you!
***Serious applicants are welcomed to apply directly through Indeed/ZipRecruiter AND fill out the Google form below. Applications through the Google Form are given priority consideration and have a higher chance of being viewed!***
https://docs.google.com/forms/d/e/1FAIpQLSdswxh0AE6c_9KXsDXdCxreCfKjici…