Shelter Associate (Part Time)

Job Description

Job DescriptionSalary: $19/hour

JOB TITLE: Shelter Associate

JOB STATUS: Part time; Non-Exempt (Schedule: Friday, Saturday, Sunday 8 AM - 5 PM)

Reports To: Shelter Manager

Position Summary

HSCCs Shelter staff play a key role in the well-being of animals and ensuring a positive experience for the public in the Adoption Center. The team cares for an average of 100 animals daily, each with unique needs, often coming from stressful situations. Shelter staff create a safe, clean, and comfortable environment to help animals acclimate as they transition to new homes. This role requires compassionate, dependable individuals with strong customer service skills, attention to detail, and commitment to HSCCs mission.

Essential Functions

Safely handle a variety of domestic animals and provide comfort, assess behavior, and ease stress

Clean and disinfect animal enclosures, supplies, and maintain dog play yards

Feed animals, administer medications, and maintain accurate records

Sort and fold laundry, operate commercial washers and dryers, and perform general facility cleaning

Work with contracted dog trainers and the Behavior Coordinator to implement learned skills in dog care and management

Greet and assist volunteers, visitors, and adopters, ensure proper sign-in and provide information

Educate visitors and callers about animal care, shelter programs, and services

Accurately process and document donations, fees, sales, and maintain adoption materials

Assist with adoption promotions, special events, and marketing materials

Provide excellent customer service, promoting HSCCs mission and creating a positive, non-judgmental atmosphere

Perform other duties as assigned

Requirements

Experience in a veterinary hospital, animal welfare organization, or animal care facility is helpful

Ability to receive direction and guidance and work well under pressure in emotional situations

Commitment to superior animal care and humane treatment of animals

Excellent customer service, written, computer, and verbal communication skills

Availability for weekend and holiday work

Punctual and dependable

Committed to fostering an inclusive and equitable team culture

Physical Requirements

Ability to bend, twist, and to lift at least 50lbs

Ability to perform moderate to heavy physical labor

Ability to handle animals, including large canines

Workplace Environment

HSCC is a busy animal shelter environment with frequent noise and with the presence of animal dander and potential allergens

Possible exposure to sick, under-socialized and/or reactive animals in addition to potential exposure to parasites and infectious disease

Work with the canine population requires time outside and weather conditions will vary

A variety of cleaning agents are used in the facility to ensure cleanliness and the safety of animals

and staff, as such use of personal protective equipment (PPE) in accordance with safety protocols may be required