Group Rooms Coordinator - Based in Boston, MA

White Elephant Resorts

Nantucket, MA, USA

Published: 6/14/2022

Full Time

Job Description

White Elephant Resorts, a collection of award-winning boutique hotels and luxury resorts located on Nantucket, Massachusetts, Palm Beach, Florida, and Aspen, Colorado is looking for a full-time, year-round Group Rooms Coordinator to arrange group room reservations and related functions with in-house departments, affiliates, and outside group contacts.

*Based out of our Boston office

The Ideal candidate would be self-motivated, sales-minded, customer-focused and detail and goal oriented with the willingness to learn new processes, and the ability to merge into a dynamic work environment.

Other responsibilities include:

Strong ability to multi-task
Must be proficient in all areas of reservations and general operations of the hotel
Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests
Responsible for staffing, training, travel agent commission and 3rd party processing
The role will be approximately 50/50 between Group Coordinator and Reservations Sales.

Applicants should also work well under pressure, possess excellent communication skills, be organized, flexible, self-motivated, and have a great sense of humor. Experience with computers and Microsoft Office essential.

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of premier properties which includes White Elephant Nantucket, White Elephant Palm Beach, White Elephant Aspen, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin and Nantucket Boat Basin.

White Elephant Resorts is a premier employer with spectacular benefits and compensation, including a competitive salary and bonus package; health, vision and dental; paid vacation; vested 401(K) plan; life insurance; long term care; health club reimbursement; dining/retail/hotel discounts and much more.

When you join White Elephant Resorts, you become part of a team dedicated to delivering exceptional luxury hospitality. We believe in investing in our employees through professional development, teamwork, and a culture where every team member contributes to creating unforgettable guest experiences.

If you're passionate about hospitality, enjoy connecting with people, and want to be part of one of New England's premier luxury resort collections, we'd love to hear from you.