Job Description
Job Description
About Tree Tech
At Tree Tech, we take pride in delivering exceptional services that enhance our local communities with beautiful, strong, and healthy trees. Tree Tech is a trusted and growing tree care company dedicated to providing expert tree services to residential, commercial, and utility clients. We are currently seeking a reliable and organized Office Assistant to support our busy office team.
About the role
The Office Assistant will play a key role in keeping operations running smoothly. This part-time role is ideal for someone who is detail-oriented, friendly, and enjoys working in a fast-paced environment. The incumbent for this position is preferred to work Monday – Friday, from 1:00 PM to 5:00 PM. However, schedule flexibility will be considered for the right candidate. The position is temporary with the strong potential to become permanent based on performance and business needs. The Office Assistant will be paid hourly, starting at $18-$21 per hour dependent on experience.
Responsibilities
- Answer and direct incoming phone calls in a professional and courteous manner
- Schedule appointments for Sales Arborists and Tree Care Crews
- Send out appointment confirmations and reminders to customers
- Contact customers to confirm services, contact information, answer general inquiries, and follow up as needed
- Perform general office duties including filing, data entry, and maintaining organized records
- Assist with customer communications via email or phone
- Support the team with administrative tasks and day-to-day operations as needed
Candidate requirements
- Previous experience in an office or administrative support role preferred
- Strong communication skills, both written and verbal
- Comfortable working with phones and basic office software (Microsoft Office, All-in-One machines)
- Ability to multitask and stay organized in a busy environment
- Friendly and professional demeanor with strong customer service skills
- Knowledge of tree care industry or scheduling software is a plus, but not required