Host
Job Description
Job Description
Overview
Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.
Responsibilities
Steady Hours, Flexible Life
- High-volume restaurant with consistent hours
- Flexible scheduling with full-time or part-time opportunities to fit your life
- Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
- 50% off shift meals and 25% discount when dining with friends and family
Benefits That Have Your Back
- Paid vacation and sick time
- Medical, Dental, Vision, and Prescription coverage options
- Medical coverage starting as low as 12 per pay period
- Virtual Care and no cost online mental health services
Grow With Us
- World class training designed to support your personal and professional growth
- Career advancement opportunities – over half of our managers are promoted from within
- No cost GED or Associate Degree programs
Perks, Recognition & Community
- Perks and discounts including cell phone, gym, movie, and theme park savings
- Employee recognition and appreciation awards
- HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
- Opportunities to give back through community and charity events
- Join an award-winning company, including:
– Fortune 100 Best Companies to Work For® (since 2014)
– PEOPLE® Companies That Care (since 2021)
– Great Place to Work® Certified
Qualifications
- Warmly greet guests creating a positive first impression
- Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
- Provide accurately quoted wait times while managing reservations to support smooth guest flow
- You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
- Answer phones with a sense of urgency, helping guests with general questions
- Follow instructions with attention to detail and consistency
- Demonstrate ownership of sidework and closing tasks
- Multitask and work well under pressure while maintaining cleanliness and organization
- Work with speed and efficiency in a fast paced, full-service restaurant