Job Description
Job Description
We are seeking a Personal Lines CSR to become a part of our organization.
Responsibilities:
- Correspond with insurance company representatives and our customers
- Provide excellent customer service to new and existing clients
- Assist clients in selecting best coverage for auto and home insurance
- Process applications, policy changes, renewals and claims
- Maintain accurate client records in our system
- Build relationships with clients through regular follow-up and check-ins
Qualifications:
- Previous experience in insurance or customer service
- Active insurance license (Property & Casualty) - or willingness to obtain
- Comfortable using basic office software and agency systems
- Excellent written and verbal communication skills
- Deadline and detail-oriented
- Friendly, dependable and a team player