Job Description
Job Description
We have an Automotive Service Advisor position open for the right person. We are a well established dealership in Hudson, NH to join our successful team. This sales position requires someone who is self-motivated, a strong leader, and someone that understands the importance of strong relationships with their customers and co-workers.
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Demonstrated ability to manage others
- Organized and friendly personality
- Professional presentation
- High school diploma or GED
- Ability to work in a fast-paced environment
- Willing to submit to background check
