Job Description
Job Description
Were a fast-growing travel business dedicated to helping clients create unforgettable journeys. Our team specializes in designing personalized travel experiences, offering concierge-level service, and providing insider access to exclusive deals. Were passionate about travel, innovation, and supporting our team members with top-tier training and growth opportunities.
Position Overview:
As a Remote Travel Experience Specialist, you'll be the go-to expert for clients, helping them plan and book personalized vacations, business trips, and events. This is a client-facing role that combines relationship building, problem-solving, and travel expertise.
Key Responsibilities:
- Client Consultation: Engage with clients to understand their needs and create customized, budget-conscious itineraries.
- Trip Planning: Book flights, hotels, cruises, tours, rental cars, and event tickets using industry-leading platforms.
- Concierge-Level Support: Provide top-notch service from trip planning to post-travel follow-ups.
- Tech-Savvy Booking: Use web-based tools, GDS systems, and supplier platforms to ensure smooth bookings.
- Social Media & Networking: Leverage social channels and community partnerships to expand your client base.
- Problem Solving: Handle itinerary changes, cancellations, and special requests with professionalism.
- Continuous Learning: Stay up to date with travel trends, supplier offers, and new destinations.
Qualifications:
- Strong communication and organizational skills
- Customer service mindset with attention to detail
- Comfortable with technology and learning new systems
- Self-motivated, enthusiastic, and goal-oriented
- Must be eligible to work in the U.S. (or your region)
What We Offer:
- Remote & Flexible Work: Create your own schedule and work from anywhere.
- Travel Industry Certification: Earn professional credentials recognized across the industry.
- Exclusive Perks & Discounts: Access insider travel deals and FAM (familiarization) trips.
- Growth Potential: Build your own client base and grow your income over time.
- Supportive Team: Get ongoing mentorship, training, and marketing resources to succeed.