Job Description
Job Description
A fast-growing and innovative food & beverage brand is seeking an experienced Multi-Unit Operations Manager to oversee multiple locations within the Boston market. This leadership role will drive operational performance, develop high-performing teams, and ensure exceptional customer experiences across the region.
Multi-Unit Operations Manager Responsibilities
- Oversee multiple locations through a team of General Managers, ensuring strong operations and brand consistency
- Coach, develop, and promote leaders while building a positive, results-driven culture
- Manage labor, scheduling, inventory, and financial performance across the market
- Support new store openings, operational initiatives, and process improvements
- Maintain high standards in customer experience, cleanliness, safety, and store presentation
Multi-Unit Operations Manager Qualifications
- 5+ years of multi-unit leadership experience in hospitality, retail, or food service
- Proven success leading salaried managers and developing strong teams
- Strong P&L, labor, and inventory management experience
- Hands-on leadership style with excellent problem-solving and communication skills
- Experience with growth environments, change management, or new openings preferred
Multi-Unit Operations Manager Benefits
- Competitive base salary
- Health, dental, and vision coverage
- Paid time off + holidays
- Commuter benefits
- Growth opportunity with a rapidly expanding brand