Job Description
Job DescriptionDescription:
Join our Bobcat of Boston team. As part of the family that includes Bobcat of New Hampshire, Bobcat of Cape Cod and Bobcat of South Shore, we're looking for individuals who are passionate about our brand and are excited to be a part our growth.
Are you interested in a career in the equipment industry? Do you value your weekends for rest and relaxation? Look no further! At Bobcat of Boston, we are closed on weekends. Don't miss out on being part of our dynamic team.
Why Work Here
- Three Bobcat dealerships in MA within 4 years. That makes 5 locations in MA and NH.
- Our leadership has created an amazing work environment for our employees!!
- Regular employee appreciation lunches are a thing and are also celebrated with our local first responders!
- Laughing, working hard, enjoying the people you work with and for is what makes a great company.
- You pay zero dollars out of your paycheck for health insurance! And, we pay the first $3,000 of the deductible.
- We give you a 100% company match up to 4% on your 401(k) retirement plan contributions! That’s a dollar-for-dollar match!
- Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays!
More About Us
- We are the region’s premier source of compact landscape, construction and snow removal equipment. We also offer Bobcat's newest line, Garden Maintenance Equipment (GME).
- Our team owns the largest Bobcat dealers in Northern New England and we have our newest dealership in Bridgewater, Bobcat of South Shore.
- We have one of the largest rental fleets in the region.
- We offer some of the newest and most advanced equipment.
Job Responsibilities
- Assist walk-in customers with parts purchases
- Take customer orders and answer questions via phone, computer and in person.
- Responsible for keeping track of inventory, and ordering and purchasing parts for customers.
- Place orders for parts paying close attention to detail to ensure the order is accurate and complete.
- Take service technicians' orders for parts.
- Recommend related parts and accessories, which may be required for a job.
- Notify the service department when special parts or back-ordered parts are received.
- Document and submit special order requests.
- Follow-up with customers on parts order status.
- Pull stocked and special-order parts for customers, work orders, internal sale.
- Work with Parts Manager as needed to locate parts and on specialty orders and requests.
- Complete sale of parts by entering sales into system.
- Maintain accurate inventory and update inventory control systems to replenish stock when needed.
- Place two stock orders a week and rotate stock
- Restock inventory when new shipments arrive.
- Maintain a safe, clean, and secure work environment.
- Supply cost of parts information on repair orders.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Requirements:
Some essentials to be qualified
- 1-2 years’ experience in parts or service, preferably in construction equipment or automotive/truck industry.
- Communicate effectively via phone with customers, required
- Communicate effectively with technicians and customers to understand their needs and meet their requests.
- Strong data entry and telephone skills.
- Strong customer service skills and abilities.
- A strong work ethic including being punctual and dependable.
- Ability to meet the physical demands of the job including lifting up to 50 lbs. and standing, bending, reaching, crouching, etc.)
- Satisfactory results of a criminal background screening
Important Details
- Highly Sought After Schedule: Monday – Friday, 7:30 am – 4:30 pm! No weekends!
- Work Location: Bobcat of Boston, 20 Concord Street, North Reading, MA
- All Our Locations: Bobcat of New Hampshire (Chichester, NH and Hudson, NH), Bobcat of Cape Cod (Bourne, MA), Bobcat of South Shore (Bridgewater, MA) and Bobcat of Boston (North Reading, MA)
- Pay: competitive hourly rate based on experience (entry-level through advanced encouraged to apply). Remember, great benefits are also part of your total compensation.
- Benefits enrollment is first of month following 30 days of employment.
- Benefits: Health Insurance (100% company paid for Employee, 50% for 2-Person and Family coverage), Health Reimbursement Account with generous company contribution toward deductible, Dental (75% company paid), Life (100% company paid), Vision (100% employee paid), Voluntary Life, 401(k) Retirement Plan with generous 100% match up to 4% of annual salary.
- Generous Paid Time Off (PTO) accrued weekly, Paid Holidays (8).
Get Started
Click "Apply Now" to get started.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws.