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Sales/ Contract Service Representative

Masi Plumbing & Heating
locationHudson, NH 03051, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

This role plays a key role in delivering exceptional customer service and supporting daily operations at Splash.

Responsibilities include:

  • Answering incoming calls
  • Assisting with customer inquiries
  • Greeting on-site guests
  • Familiarity with available fixtures and vendor options to support sales and remodel consultations

Key Duties include:

  • Receiving payments and deposits
  • Drafting contracts using company templates
  • Scheduling remodels and installations
  • Processing warranty and return forms in coordination with the accounting department
  • Ordering materials
  • Preparing sales order slips and purchase orders
  • Utilizing in house design software

STRONG COMMUNICATION WITH TEAM MEMBERS AND SUPERVISORS IS ESSENTIAL TO ENSURE SMOOTH AND EFFICIENT SHOWROOM OPERATIONS

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