Job Description
Job Description
PathWays has provided quality services to individuals with developmental disabilities and their families for over 50 years. Across Sullivan and Lower Grafton Counties, we serve individuals from birth through all stages of life.
Full-Time | Hourly | Non-Exempt
$21.00 – $23.00 per hour (commensurate with experience)
Hybrid work option available after 90 days
About this Role:
This position offers the opportunity to make a meaningful impact by supporting individuals and families in achieving greater independence and control over the services they receive. As an Individualized Services Coordinator, you will manage a caseload of 25-30 individuals, working closely with them to understand their goals, coordinate services, and ensure their needs are met with flexibility and care.
In your first year, you will:
- Develop a strong understanding of the Individual Service Agreement (ISA) process.
- Establish a fluid schedule of visits and team meetings with your individuals and families.
- Establish meaningful relationships and a deep understanding of the unique goals, needs, and circumstances of everyone on your caseload.
Qualifications:
- 2-3 years of case management or closely related experience
- 2+ years of human services experience
- Proficiency with documentation and MS Office (Word, Outlook, Excel) as well as the ability/willingness to learn new programs
- Strong verbal, written, and interpersonal communication skills
- Excellent time management and the ability to shift gears efficiently
- Willingness and ability to travel within the state of NH
Preferred:
- Bachelor’s degree in a related field preferred; Candidates with extensive relevant experience in case management or related areas are strongly encouraged to apply
- Experience with developmental disabilities
Benefits:
- Generous PTO; start earning paid time off on your first day! Full-time employees can accrue annually:
- 120 hours in the first year
- 160 hours after 1 year
- 200 hours after 3 years
- 240 hours after 10 years
- Hiring bonus
- Paid training
- 8 paid holidays
- Medical and vision insurance
- Dental reimbursement plan
- Agency paid Disability and life insurance
- Flexible spending plans
- Mileage reimbursement
- Flexible scheduling
- Regular employee events
Employment Requirements:
- Proof of eligibility for employment in the U.S.
- Passing a criminal background, MVR and BEAS check, OIG Exclusion List check, and DCYF check
- Valid driver’s license and proof of valid auto insurance
- Must be 18 years of age or older per NH state regulations
- Passing a TB test
We know the application process can feel formal, but once you're here, you’ll find that working with our team—and the individuals and families we serve—is rewarding, fulfilling, and fun.
Ready to make a difference? Join us!
PathWays of the River Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage individuals from all backgrounds to apply.
Compensation details: 21-23 Hourly Wage
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