Job Description
Job Description
At MD Building Services, our client relationships are the top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
The ability to speak Spanish and Portuguese would be a be an advantage.
Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.
Responsibilities
- Be the lead point of contact in all matters concerning client needs and concerns.
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Train new hires and build lasting relationships with employees
- Develop, training methods and employee retention programs
Skills
- Proven work experience as an Account Manager or relevant role
- Janitorial custodial or cleaning experience in a Supervisory capacity
- Demonstrable ability to communicate with and train employees to the highest professional standards.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Strong verbal and written communication skills
Job Type: Full-time
Salary: $50,000.00 per year
Benefits:
- Cell phone reimbursement
- Company car
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Travel reimbursement
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Commission
- Yearly bonus
Travel requirement:
- Travel
Ability to commute/relocate:
- Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person