Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH
Job Description
Job DescriptionWe Want You to Join Our Team!
Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!
The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.
As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.
This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.
Responsibilities:
- Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
- Answer the phone in a professional and helpful manner.
- Follow procedures for posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable about emergency procedures and hotel policies.
- Practice punctuality for scheduled shifts.
Shifts: 2-3 days a week, weekends are a must
Job Type: Part-Time
Pay: $16 - $18 Per Hour
Keywords: Hotel, Hospitality, customer service, receptionist, administrative
Requirements
- Fosse Experience a plus
- Hotel experience is a plus
- Multitasking
- Customer service skills
Benefits
- DailyPay - Get Paid Any Day !
- Brand Wide Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training