Job Description
About the Company
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
About the Role
This position is responsible for delivering, setting up, and maintaining specialized respiratory and other equipment when necessary.
Responsibilities
- Provide telehealth instruction to patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
- Provide onsite instruction to patients and/or caregivers as needed on the proper use of certain equipment and/or respiratory care procedures.
- Provide virtual follow-ups for patients and/or caregivers on the proper use of certain equipment and/or respiratory care procedures.
- Perform on site follow-ups on patients when appropriate.
- Prepare and maintain a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
- Consult with referring physician when appropriate regarding patient treatment, medical condition, and Plan of Care.
- Participate in ongoing education and training sessions regarding respiratory patient care.
- Interview and examine patients with breathing or cardiopulmonary disorders as indicated by their individual care plan.
- Monitor physiological responses to therapy, such as vital signs as indicated.
- Provide education to patients with oxygen, CPAP, BIPAP, and other respiratory equipment for complex respiratory diagnoses (excluding ventilators).
- Perform and assist patients with the following equipment/therapy:
- 50 PSI Compressor
- BiWaze Cough System
- Luna G3 PAP and ResMed APAP
- Luna 3B BPAP and ResMed BPAP
- Mask Fitting
- Oxygen Concentrators and Regulators
- Pediatrics
- ResMed ASV
- ResMed Aircurve ST and Luna ST
- ResMed ST-A (with iVAPs)
- Suction
- Perform testing and preventive maintenance on respiratory equipment in patients’ residence.
- Instruct patients, caregivers, physicians, and physicians’ staff on the proper use of respiratory equipment and necessary cleaning requirements.
- Serve as liaison between patient and other members of the health care team when required.
- Consult with physicians to develop patient treatment plans.
- Deliver/pick up equipment and/or supplies to patients’ homes as necessary.
- Contact physician and/or necessary health care team member regarding orders, complications and recommendations.
- Evaluate respiratory equipment for home use.
- Participate in mandatory in-services and other trainings as scheduled.
- Keep all financial and patient information confidential, in accordance with company mandate and HIPAA security standards.
- Complete patient files and paperwork as per current policies.
- Regular rotation for on-call services with expectation of answering any on-call within 15 minutes or less and responding physically to emergencies within the assigned service area as quickly as possible.
Qualifications
- 21 years of age or older
- Must be eligible to work in the United States and not require work authorization from us now or in the future
- Valid US driver’s license with no more than 2 moving violations or at fault accidents within the last 3 years
- Graduate of a Commission on Accreditation for Respiratory Care (CoARC)-accredited respiratory therapy degree program with associate degree (AS, AAS) or a bachelor's degree (BS) and appropriate licensure.
- Must be currently licensed and in good standing with the Licensure Board of Registration of the state of practice
- Must possess RRT, RCP, CRTT credentials
- Valid state(s) Respiratory Care license
Required Skills
- Effective and professional verbal and written communication abilities
- Great customer service skills
- Professional computer experience (especially Microsoft Office Suite)
- Ability to work independently to investigate and make decisions
- Strong attention to detail
- Outstanding organizational skills
- Ability to prioritize and complete work amidst interruptions in a busy work area
- Ability to comply with guidelines both internal and industry-imposed
- Bilingual in English and Spanish preferred
Preferred Skills
- Communication Skills
- Dependability
- Ethics
- Organizational Skills
- Technical Skills
- Customer Service
- Result Driven
Pay range and compensation package
$5,000 SIGN ON BONUS ($2500 at 6-months $2500 at 1-year)
Equal Opportunity Statement
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.