Job Description
Job Description
Summary
Design Consultant/Retail Sales
Are you:
- Self-motivated?
- Detail-oriented?
- The type of person who wants compensation based upon results?
- Passionate about design?
This is an inside sales position selling flooring to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.
Bradford Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Family owned and operated for more than 40 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.
We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.
Duties
Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:
- Sell flooring and floor care products
- Greet customers on the sales floor, and determine their wants and needs
- Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
- Provide outstanding customer service
- Write sales orders
- Help work through, and follow-up after, the completion of each job
- Build client relationships
- Network regularly, and work effectively, with other store employees
- Execute targeted sales strategies
- Receive payment, or obtain credit authorization
- Use computer database to research the availability of merchandise and to process orders
- Follow up in a timely and professional manner with all customers on requests and/or concerns
- Answer questions from customers about flooring
- Assist customers with flooring choices (explain features/benefits, etc.)
- Help customers with their choice through decorating and/or design advice
- Maintain showroom by keeping samples and displays neat, current, and clean
- Prospect for new business
Requirements
The skills and abilities we’re seeking include:
- A passion for, or experience with, decorating or design
- Must be willing and able to attend some off site training.
- Must have access to reliable transportation in order to get to work, and to visit customers’ homes.
- Must have open and flexible work availability.
- Retail sales experience is a plus, but not required.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office, Excel and Outlook. Wiling to learn internal sales software.
- Professionalism, to include dependability, accountability, and punctuality.
- Self-motivated and internally driven to excel in your position and career.
- Time management skills for juggling multiple (and sometimes competing) deadlines and deliverables.
Transportation and a Valid Drivers License is required.
Benefits
Benefits include:
- Health insurance
- Paid vacation and sick leave
- Employee discounts
- Retirement plan
How to Apply
Please provide the following:
- An up-to-date resume and brief cover letter outlining your experience for the position
- Salary history and/or requirements.
Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process.
Thank you for your interest in our position. We appreciate the time you have taken to apply with us.
Bradford Floor & Home is an Equal Opportunity Employer