Director of Information Technology

Job Description

firstPRO is now accepting resumes for a Director/SVP of IT in Fall River, MA. This is a direct hire role and onsite. Banking experience required.

PURPOSE: The IT Director is accountable and responsible for the oversight of IT Operations. The primary importance of this role is managing the delivery and support of key business applications. The IT Director will also lead the Vendor Management of standard end user and desktop support, systems infrastructure, and network management lead on a day-to-day basis by a competent 3rd party vendor.

The IT Director has responsibility to ensure the IT strategy is carried out to effectively support the Bank’s business strategy, working with the various business lines to ensure technology is meeting the Bank’s current and future needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Lead the Bank’s efforts to leverage technology to enhance the Customer Banking experience as well as the productivity of Bank staff through better utilization of key / core business applications.

· Strong Project Management focus with emphasis on creating repeatable patterns of success in the consistent improvement of key / core business applications.

· Identify and implement IT process and change management process based on ITIL, where applicable, to ensure IT best practices are implemented and maintained for overall IT effectiveness.

· Overall Vendor Management of competent 3rd party / MSP for the administration of the Bank’s local, wireless, Internet, telephone systems, and all related software programs and hardware.