Job Description
Job DescriptionWe are looking for an experienced Concierge to serve as the first point of contact for visitors and callers at our location. This Front Desk Coordinator role combines guest support, reception coverage, and phone management to create a welcoming and detail-oriented experience throughout the day. This is a Long-term Contract position suited for someone who is organized, service-oriented, and comfortable managing a busy front desk environment.
Responsibilities:
• Welcome guests, employees, and vendors while maintaining an attentive and detail-oriented front desk presence.
• Manage incoming calls through a multi-line phone system, direct inquiries accurately, and ensure messages are relayed promptly.
• Coordinate concierge-style assistance by responding to visitor needs and providing helpful information about the workplace.
• Oversee daily reception operations, including sign-in procedures, visitor flow, and general lobby organization.
• Handle switchboard activity efficiently across multiple phone lines while maintaining clear and courteous communication.
• Support inbound call management by screening requests, transferring calls, and escalating urgent matters when needed.• Previous experience in a front desk, receptionist, concierge, or customer-facing administrative role.
• Ability to operate a multi-line phone system or switchboard with accuracy and professionalism.
• Strong verbal communication skills and a consistently courteous approach to guest and caller interactions.
• Comfortable managing inbound calls, greeting visitors, and balancing multiple tasks in a fast-paced setting.
• Reliable organizational skills with close attention to detail and follow-through on daily front desk responsibilities.
• Ability to maintain a detail oriented, service-focused presence in an office or corporate reception environment.