Job Description
Job DescriptionAbout the Role:Better Youth Family Support Inc is looking for a passionate and dedicated Program Supervisor to join our team in Lowell, MA. This is an exciting opportunity to make a meaningful impact in the lives of youth and families by leading programs that drive real, lasting change in the community.
Responsibilities:
- Supervise and support program staff, providing guidance, coaching, and performance feedback
- Oversee day-to-day program operations to ensure quality service delivery and compliance with organizational standards
- Develop and implement program plans, goals, and outcome measurements
- Build and maintain relationships with families, community partners, and stakeholders
- Monitor client progress and ensure appropriate case management and documentation
- Facilitate team meetings, trainings, and professional development opportunities for staff
- Identify and address barriers to program effectiveness, recommending improvements as needed
Requirements:
- Bachelor's degree in Social Work, Human Services, Psychology, or a related field (Master's preferred)
- 2+ years of experience in youth services, family support, or a related social services role
- Prior supervisory or leadership experience strongly preferred
- Strong knowledge of trauma-informed care, family systems, and community resources
- Excellent communication, organizational, and problem-solving skills
- Ability to work effectively with diverse populations in an urban community setting
- Valid driver's license and reliable transportation preferred
About Us:Better Youth Family Support Inc is a community-focused organization based in Lowell, MA, dedicated to empowering youth and strengthening families through compassionate, high-quality support services. Our clients trust us to show up for them when it matters most, and our team is driven by a shared commitment to equity, resilience, and positive outcomes. We foster a collaborative and supportive work environment where every team member is valued and inspired to grow.