Job Description
Job Description
Revo Casino & Social House is a premier destination offering exciting gaming, bold flavors, and crafted cocktails. Our venue features Rebels, home to rebelliously good times and mouthwatering eats. We're seeking talented and passionate professionals to join our team and contribute to our vibrant, guest-focused environment.
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.
Position Summary:
Supervises the activities of the Food & Beverage department, under the direction of the manager, as subject to established company policies and local, state, and federal regulations.
Essential Responsibilities:
- Deliver outstanding guest service to internal and external guests, demonstrating the company’s #AddLife culture in all interactions.
- Provide guest service training and departmental orientation for new team members.
- Assist the manager in delivering ongoing training and development for all employees.
- Ensure the dining room and service areas are properly set up and ready for operation.
- Oversee side work responsibilities, opening procedures, and closing duties.
- Coordinate with other Food & Beverage Supervisors and Managers regarding scheduling, ordering, and par levels.
- Assist with setting up and breakdown for private events and special functions.
- Foster a supportive, motivating environment that encourages teamwork and high performance.
- Maintain confidentiality of sensitive information in accordance with company policy and state regulations.
- Assist the manager in reviewing departmental activities to evaluate staffing levels, working conditions, and opportunities to improve service quality and profitability.
- Monitor the work of team members to ensure performance meets established standards.
- Resolve issues within the scope of authority and escalate matters beyond that scope to management with recommended solutions.
- Oversee daily departmental operations in accordance with company policies and procedures.
- Perform other related duties as assigned.
Position Qualifications:
- High school diploma or equivalent; hospitality or leadership training preferred.
- Strong verbal and nonverbal communication skills.
- Basic math skills for handling transactions and reviewing financial information.
- Ability to lead, motivate, and support a diverse team.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Physical stamina to stand, walk, and assist with service duties for extended periods.
- Availability to work evenings, weekends, and holidays.
- Must be 18 years of age or older in accordance with New Hampshire alcohol and gaming regulations.