Job Description
Job Description
Summer Lift Attendant
Monitors loading and unloading of guests and mountain bikes on chair lifts.
Essential Duties and Responsibilities:
- Must be 16 years of age or older.
- Familiarize guests with the use of the chair lift.
- Observe and assist guests if they have difficulties using the lift.
- Ensure that guests are using lifts properly and safely.
- Shut off the lift as necessary for operations.
- Check lift tickets and season passes ensuring they're current and valid.
- Load and unload mountain bikes and other equipment.
- Communicate professionally via radio and phone.
- Enforce restrictions (equipment, level of functionality) when loading the lifts.
- Maintain loading and unloading ramps at required specifications.
- Complete daily lift logs or other required paperwork.
- Report lift related accidents or injuries to the manager immediately.
- Report malfunction or other lift issues to maintenance immediately.
- Work effectively as part of the Lift Ops team.
- Assist Maintenance with trouble shooting when requested.
- Assist in solutions to lift related emergencies as necessary.
- Reliability and timeliness required. Arrive on time and ready for the day.
- Perform other tasks as assigned by the manager.
Minimum Qualifications: (Knowledge, Skills, Abilities):
- Skilled in providing outstanding customer service.
- Willingness to follow company procedures for promoting a safe workplace.
- Must pay attention to detail and value safety.
- Complete lift operator training prior to working.
- Needs to have a friendly and fun disposition and connect with guests and coworkers.
- Able to communicate clearly using 2 way radios.
Core Competencies:
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Adhere to company policies & procedures and maintain a strong work ethic.
- Teamwork: Interact with team members and effectively put company goals first.
Physical Demands:
- Physically fit and able to lift up to 50 lbs.
- Able to stand, bend, climb, lift, reach, and pull repetitively and for extended periods.
- Be mentally attentive and focused. Exercise situational awareness.
- Comfortable working outside in all weather conditions.