Dental Patient Care Coordinator

Job Description

Job Description

We are seeking a motivated and detail-oriented Patient Coordinator to join our growing general dental practice. This position is perfect for someone with prior dental office experience who thrives in a patient-focused environment.

Key Responsibilities

● Greet and welcome patients warmly with a smile, must have excellent communication skills

● Present treatment plans to patients with clarity and confidence

● Review financial options, including in-office preventive plan and third-party financing

● Verify and check dental insurance benefits and eligibility

● Submit claims, post payments and follow up on outstanding claims

● Effectively schedule patients to ensure productivity and patient flow

● Answer and manage incoming phone calls with professionalism and courtesy

● Follow up on unscheduled treatment and past due dental recalls

Qualifications

● Minimum of 2 years of prior dental office experience required

● Knowledge of dental insurance and the ability to discuss financial arrangements confidently

● Experience with Dentrix or a similar software is a plus (training will be available for the right candidate)

● Strong customer service skills with a warm, professional demeanor

● Excellent attention to detail and organizational skills

● Ability to multitask and adapt to new systems and processes

● Be part of a welcoming and supportive team environment

● Opportunity for professional growth and training

● Play a key role in helping our practice reach the next level of success

Skills:

• General Practice
• Treatment Planning
• Eaglesoft

Compensation:

• $25-$35/hour