Job Description
Job Description
- Service Excellence - necessary to meet overall agency goals and provide service excellence to program consumers.
- Duties and Responsibilities
- Conduct medical screenings on all new residents to the program within the time parameters of the program’s intake process and procedures.
- Deliver medication management (individual/group) as required by program or resident including assistance with prescription refills, medication changes, prior authorizations, pharmacy issues, and medication reconciliation prior to a pending a hospital discharge.
- Support medication adherence by residents and monitor for symptoms and side effects.
- Develop strong and supportive relationships with residents and reinforce progress in each individual’s recovery process.
- Collect health vital signs (i.e., temperature, pulse, blood pressure), documentation and reporting.
- Provide IM injections.
- Maintain updated progress notes of clinical and medical interventions.
- Maintain residents’ records as per program/clinic licensing standards and conduct medication audits to ensure compliance with regulations.
- Provide education to residents on topics regarding health, wellness, medication, symptoms and side effects.
- Provide staff training and education regarding health, medications and medical protocols including the use of naloxone in the event of an overdose.
- Collaborate with doctors’ offices in providing basic medical treatment, triaging, and identifying when a higher level of medical intervention is necessary.
- Collaborate with other care providers to coordinate medical, medication, MAT, and psychiatric needs.
- Conduct regular inventory of medical supplies and submit acquisition orders to the Program Director in a timely manner.
- Maintain clinic area in a sanitary, organized, orderly, safe manner.
- Participate as a member of a multi-disciplinary team and attend one team meeting per month in which program operations and quality assurance are principal on the agenda.
- Participate in all trainings required by the agency and additional trainings that may enhance the health, wellbeing and safety of the residents in the program.
- Apprise Program Director of any issues or concerns regarding the operations of the clinic in a timely manner.
- Professionalism
- Adhere to all policies and practices of professional behavior as defined in the Employee Handbook.
- Perform all aspects of the position with integrity and the highest ethical standards.
- Exhibit professional behavior with regards to arriving on time for work and meetings.
- Exhibit professionalism in all written and verbal communication.
- Model respect, integrity, appreciation.
- Care, safety and security of all staff & clients is highest priority.
- Teamwork
- Uphold agency’s organizational mission statement and commitments.
- Support team and organizational decisions as it relates to direct care of residents.
- Treat all employees and consumers of agency with highest level of respect and dignity.
Exhibit an open, direct interpersonal style of communication.