Job Description
Job Description
Job Title: Part-Time Night Auditor
Department: Front Office
Reports To: Assistant General Manager and Accounting Manager
Duties and Responsibilities include the following, other duties may be assigned.
- Greets and assists all guests during arrival and departure.
- Provides courteous guest services by responding promptly and efficiently to inquiries, requests and complaints.
- Coordinates the delivery of guest services by other hotel departments and outside vendors.
- Processes all reservations and cancellation requests in a timely manner
- Maximizes room revenue and occupancy levels through suggestive selling techniques.
- Operates the department’s cash register and audits the F&B receipts
- Sets up and breaks down meeting rooms as needed.
- Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.
- Performs clerical duties to include bookkeeping and accounting processes.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Night Audit or bookkeeping experience preferred.
Accounting Ability:
Ability to post charges, add/subtract, and find variances
Computer Skills:
To perform this job successfully, an individual should have knowledge of Google Sheets and Microsoft Office.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; use hands and talk or hear. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 50 pounds. This shift is an overnight 11pm-7am shift.