Job Description
Job Description
Job Title- Process Analyst
Project Location – Quincy/Boston, MA onsite
Duration- Fulltime
Visa- USC/ GC
Who we are looking for
Client seeks to recruit a Technology Process Assurance Assistant Vice President to contribute to the enablement of process integrity for ensuring the reliability, security, and efficiency of technology-related processes across the organization. This candidate should have experience in delivering outcomes with operational excellence and a focus on the customer and business needs. This candidate should have experience driving the design, implementation, and continuous improvement of IT process frameworks, with a strong emphasis on mitigating risks, enhancing security and availability, and aligning IT operations with strategic goals. The ideal candidate will bring a practical, risk-based mindset to the role and fostering a culture of operational excellence.
This role will report into the Vice President, Technology Controls Assurance Programs.
Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.
This role will be primarily based in US (preferably Boston) and will consider candidates based in EMEA and APAC regions.
What you will be responsible for
Partner with the relevant functions and leaders to:
- Review current standards based on authoritative sources to fulfill regulatory and client expectations
- Embed risk considerations into process maps, highlighting critical control points (e.g., privileged access, data flows) to support security and compliance efforts
- Analyze existing technology processes to identify inefficiencies, redundancies, and gaps in execution and/or risk mitigation
- Recommend process improvements to streamline IT workflows, enhance performance, and reduce operational friction
- Understand and document gaps against optimal process effectiveness and work with CIO directs to develop remediation actions or supporting strategic programs necessary to address gaps
- Partner IT, cybersecurity, and business risk leaders to ensure process maps, and related documentation, align with the broader organizational goals, compliance requirements, and risk management frameworks
- Act as a champion for process visibility and accountability across the technology organization
What we value:
- A smart, challenging and energetic individual, with a passion and deep understanding of process and controls assurance across global organizations.
- Expertise in process mapping tools (e.g., Visio, ARIS) and related methodologies (e.g., flowcharting)
- Ability to distill intricate IT workflows into clear, actionable maps
- Deep understanding of risk assessment methodologies, and their application within the technology risk dimension
- High intellect, decisiveness and the drive and flexibility to operate in a constant changing environment.
- Strong understanding of IT operations and system interdependencies
- Exceptional analytical and problem-solving skills, with a knack for simplifying complexity
- An exceptional understanding of standards-based program management and business analysis practices (Agile/Six-Sigma/Lean), with demonstrable skills in program and project management tools and methodologies
- Familiarity with scripting and/or automation tools (e.g., Python, PowerShell)
- Focus on improvements that deliver real value without over-engineering the solution(s)
Education & Preferred Qualifications
- Minimum of 3+ years of related experience within the financial services industry (preferred) including leading risk and controls assurance programs
- Strong understanding of process-based business management, and deep experience integrating risk and controls frameworks within business processes
- Extensive experience working with large, complex third parties, who are critical to the success of the program
- Bachelors / Master’s degree in Computer Science, Engineering, Accounting, or related technical field or relevant work experience.
- Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Operations and Technology subject matter experts
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.