Job Description
Job Description
Collision General Manager – White River Junction, VT area
Full time · On-site
Lead a 12-person collision repair center as its General Manager. You'll own day-to-day operations, the team, and shop performance, with established insurance relationships (GEICO and Progressive) already in place.
Compensation
- Base salary: $80,000 - $120,000 per year.
- Bonus potential on top of base. Bonus plan details to be confirmed.
About the shop
- Team of 12 employees.
- Average budgeted sales of about $401k per month.
- DRP relationships: GEICO and Progressive.
- Part of a multi-location collision repair group.
What success looks like in year one
- The shop runs consistently against its sales budget.
- Repairs move efficiently from estimate to delivery with strong quality and few comebacks.
- Insurance partners stay satisfied with performance on DRP work.
- A stable, accountable team with clear expectations.
What you'll do
- Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control.
- Lead, hire, train, and hold the shop team accountable.
- Manage relationships with insurance partners and adjusters, and keep DRP performance on track.
- Own customer satisfaction and resolve customer issues.
- Own the shop's financial results and KPIs such as cycle time, CSI, gross profit, and comebacks.
- Find and carry out process improvements that raise throughput and quality.
What we're looking for
- Proven collision repair shop management experience.
- Experience owning a shop P&L and managing to KPIs.
- Working knowledge of collision estimating and shop management systems.
Preferred experience
- DRP and insurance-partner experience.
- I-CAR training.
Why this role
- Full leadership of an established shop with existing DRP relationships.
- Base salary of $80,000 - $120,000 plus bonus potential.
Interested in this General Manager role in the White River Junction area? Apply to connect with Motocruit.