Front Desk Associate

Job Description

Job DescriptionBenefits:

• Bonus based on performance
• Health insurance
• Paid time off

Come join our fun and growing physical therapy team at Flaherty Physical Therapy! We pride ourselves on putting patient needs first, providing exceptional care to our community, and supporting the growth and development of our employees. With clinics in Northborough and Hudson and plans to continue expanding, we are always looking for great people to join our dynamic team.

Front Desk Associate
Our Front Desk Associates are the face of our clinic and play a key role in creating an exceptional experience for every patient who walks through our doors.
Responsibilities include:

• Answering phones and greeting patients
• Scheduling and managing appointments
• Registering and onboarding new patients
• Collecting patient payments
• Maintaining accurate and up-to-date medical records
• Assisting with general front office and clinic administrative tasks

We are looking for someone who has:

• A positive, team-player attitude
• Excellent communication skills
• Exceptional attention to detail
• Strong reliability and professionalism
• The ability to work independently and as part of a team
• Outstanding customer service skills
• A kind, caring, and courteous demeanor
• A willingness to learn and grow
• Strong time management and multitasking abilities
• Good organizational skills
• Strong computer skills
• Confidence in their ability to thrive in a fast-paced environment

Experience in customer service, a medical office setting, electronic medical records, or verifying insurance benefits is a plus, but not required.

Position Details
This is a full-time position working between our Northborough and Hudson clinic locations.

• Starting pay: $19.00 per hour
• Opportunity to earn a monthly performance-based bonus

To learn more about working at Flaherty Physical Therapy, visit:
https://www.flahertyphysicaltherapy.com/employment-opportunities/

How to Apply
If you enjoy working with people, take pride in delivering excellent customer service, are detail-oriented, and want to make a difference in peoples lives while working in a supportive team environment, we would love to hear from you.
Please email your resume and cover letter to our Front Office Manager, Olivia Terlizzi, at oliviat@flahertyphysicaltherapy.com.