ON-SITE - Customer Service Administrator - $26/HR

The DAVIS Companies

4302 Bolton Access Rd, Richmond, VT 05477, USA

Published: 6/14/2022

Full Time

Job Description

Job Description
A building and construction company is looking a Customer Service Coordinator in Richmond, VT, to join their team. This role is essential in providing exceptional service to customers who have purchased or rented equipment, contributing to a company known for its commitment to quality and customer satisfaction.

THIS IS AN 100% ON-SITE POSITION AND NOT REMOTE!

Must have experience with Microsoft Office, answering inbound calls, and scheduling.

Shift of the Customer Service Coordinator:
M-F 7:00am-4:00pm

Pay Rate/Salary of the Customer Service Coordinator:
$26/hr

Responsibilities of the Customer Service Coordinator:

Serve as a primary point of contact for incoming service calls, requests, and service-related inquiries.
Assist with coordinating and scheduling work for field service technicians, supporting efficient routing and customer communication.
Confirm scheduling details with customers and provide status updates as needed.
Open, update, and close work orders and invoices accurately and in a timely manner.
Order parts required for field service and shop repairs.

Qualifications of the Customer Service Coordinator:

High school diploma or GED required; college or technical coursework preferred.
2+ years of experience within a professional customer service administator role
Strong computer skills, including Microsoft Word and Excel.
Excellent written and verbal communication skills.
Strong organizational skills with high attention to detail and accuracy.
Ability to prioritize and manage multiple tasks in a fast-paced service environment.

Customer Service Coordinators Apply Today!

DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace. We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be. Apply today and experience "The DAVIS Difference".