Full-Time Team Lead - Natick, MA

Job Description

Job Description

Overview

Lead With Purpose. Grow With Us.

Are you a natural leader who thrives in a fast-paced, high-energy environment? Do you love working with kids, coaching others, and making a real impact every day? If you are nodding yes - this role might be your perfect fit.

Join our team as a Team Lead and launch your career in leadership while creating meaningful memories for kids and families. Whether you are already experienced or just have a passion for guiding others, we will give you the tools and training to succeed - and grow.

Why This Role Rocks:

• Be a leader from Day One - Guide your team, motivate others, and create a safe, supportive atmosphere
• Develop skills that matter - Gain experience in coaching, communication, operations, and customer service
• Make a real difference - Help kids build confidence, families feel welcome, and instructors become their best

No aquatic experience? No worries - we will train you to become a certified swim pro and safety expert!

Responsibilities

What You'll Be Doing:

• Lead the team on deck and in the pool - Supervise, support, and train hourly staff, ensuring smooth class operations
• Coach instructors and serve as a lead instructor - Mentor swim teachers to deliver safe, engaging, high-quality lessons
• Celebrate student wins - Observe and encourage progress in the pool with students of all ages
• Support families - Help ensure each customer feels confident and cared for
• Stay organized - Assist with scheduling, performance evaluations, and enrollment goals
• Upload safety standards - Model and enforce our safety-first mindset for staff and students alike

Qualifications

What We're Looking For:

• You are 18+ years old with a passion for working with children
• You bring positive energy, strong communication, and a natural leadership style
• You love helping others grow - whether that's a nervous toddler in the water or a new teammate
• You are available to work a consistent schedule, including weekday afternoons/evenings and weekends
• You are physically active and ready to be on your feet, in the water, and moving with purpose