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<h3>Job Description</h3>
Job Description
Company Overview
Rusty Lantern Markets is a vibrant chain of convenience stores located throughout New England, recognized for our bright, spacious environments and exceptional customer service. We pride ourselves on offering a variety of self-serve beverages, hand-made barista coffees, and fresh ready-made food items that cater to our customers' needs.
Summary
As a Floating Store Manager or Manager in Training (MIT) at Rusty Lantern Markets, you will be at the forefront of our operations, ensuring that our stores deliver outstanding customer experiences while driving sales and managing inventory effectively. This position travels throughout the New Hampshire District (Loudon, North Hampton, Seabrook, Hudson &amp; Methuen, MA.) to ensure that each store is being properly trained and managed. While the Floating Store manager does travel from store to store, the end goal is to become more stationary and be assigned to a store full time as their store manager. This role is vital for maintaining the high standards of service and quality that our customers expect.
Responsibilities
<ul>
<li>Oversee daily store operations to ensure a welcoming and efficient shopping environment.</li>
<li>Acts as a store manager if the store manager is not on site.</li>
<li>Lead and train staff in customer service excellence and operational procedures.</li>
<li>Manage inventory control processes to optimize stock levels and minimize waste.</li>
<li>Develop and implement sales strategies to achieve revenue targets.</li>
<li>Monitor financial performance including budgeting and expense management.</li>
<li>Ensure compliance with company policies and procedures as well as health and safety regulations.</li>
<li>Foster a positive team culture that encourages employee engagement and development.</li>
<li>Utilize POS systems effectively for transactions and reporting.</li>
</ul>
Shift: The shift and days will be discussed during the second on site interview with the team.
Requirements
<ul>
<li>Must be at least 21 years of age</li>
<li>Must have a valid drivers license and daily use of a vehicle.</li>
<li>Must be flexible and able to travel to multiple stores within a 55 mile area - gas will be reimbursed from assigned home store.</li>
</ul>
Perk &amp; Benefits
<ul>
<li>Paid vacation and sick time</li>
<li>Birthday off</li>
<li>Paid holidays, plus earn floating holiday</li>
<li>401K with employer match</li>
<li>Health and other benefits with generous employer contributions for employees and family</li>
<li>Annual raises</li>
<li>Monthly bonus potential</li>
<li>Store discount for all team members</li>
<li>Referral bonus</li>
</ul>
Qualifications
<ul>
<li>Proven experience in retail management or supervisory roles, preferably in convenience stores or similar environments.</li>
<li>Strong background in retail sales with a focus on customer satisfaction.</li>
<li>Excellent inventory management skills with attention to detail.</li>
<li>Ability to develop budgets and manage financial performance effectively.</li>
<li>Familiarity with POS systems and cash handling procedures is essential.</li>
<li>Strong leadership skills with the ability to motivate and develop team members.</li>
<li>Effective communication skills for interacting with customers and staff alike.</li>
</ul>
If you are ready to lead a dynamic team in a fast-paced environment while delivering exceptional service, we invite you to apply today to become part of the Rusty Lantern Markets family!

Floating Store Manager

<h3>Job Description</h3>
Job Description
Lead with Passion: Join Us as a Store Manager and Drive Success!
Reports To: Area Manager 
Annual Salary: $65,000
Bonus Eligibility: 3K Sign on Bonus + Store Manager Bonus Program
As a Sanel NAPA Store Manager you will demonstrate strong leadership competencies by generating vision, fueling customer focus, and exemplifying initiative within the team. As well as upholding Sanel NAPA's core values of customer focus, adaptability, and integrity while achieving position performance measures such as payroll management and sales improvement. Responsibilities include executing sales plans to engage customers, drive revenue growth, and maintain a safe environment while fostering team member development and engagement.
Essential Functions:
<ul>
<li>Ensure the safety of all team members and customers by adhering to safety protocols and fostering a secure work environment.</li>
<li>Maintains unwavering execution of safety, health, and security standards.</li>
<li>Excel in a fast-paced wholesale and retail store environment.</li>
<li>Understand, interpret, and comply with all Company policies.</li>
<li>Ensures both retail and wholesale customer service are maintained at a high level.</li>
<li>Takes ownership of customer complaints that require supervisor involvement and ensure resolution to satisfaction.</li>
<li>Go above and beyond to exceed customer expectations, providing personalized solutions and ensuring a seamless experience.</li>
<li>Build and coach store team members to consistently deliver high levels of customer service and business results.</li>
<li>Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.</li>
<li>Train team members on Sanel NAPA’s sales culture, operational processes, merchandizing standards, store appearance, and profitability.</li>
<li>Provide daily leadership and foster a culture of team member engagement.</li>
<li>Partner with HR in the areas of hiring, development, coaching, and termination.</li>
<li>Accountable for the coaching and training of all direct reports.</li>
<li>Foster a respectful workplace culture and offer mentorship and development opportunities to invigorate people and careers.</li>
<li>Lead by example to earn trust, respect, and followership while building strong teamwork.</li>
<li>Help outside sales in identifying, developing, and maintaining wholesale accounts.</li>
<li>Identify new customers and revenue opportunities for the store.</li>
<li>Drive sales, understand your role in sales growth and how your store and team contribute to and impacts total profitability.</li>
<li>Ensure that proper processes and procedures are utilized to minimize inventory shrinkage.</li>
<li>Ensure that merchandise is received and stocked in a timely and accurate manner.</li>
<li>Continuously reviewing processes and procedures for improvement.</li>
<li>Oversee controllable expenses, create work schedules, approve timecards, and monitor labor costs and adjust as needed.</li>
<li>Adjust team member’s hours to stay within the store’s payroll budget. </li>
<li>Ensure overall cleanliness of the store, stockroom, and outside areas.</li>
<li>Works and communicates with Area Manager to establish sales initiatives and business plans for the store.</li>
<li>Takes responsibility for the store’s profit &amp; loss statement.</li>
<li>Ensures that all delivery vehicles are kept in working order, clean and are maintained in such a way as to represent our company in a positive manner to both our customers and the public.</li>
<li>The expected weekly commitment is 50 hours per work week. </li>
<li>All other duties as assigned. </li>
</ul>
Education &amp; Experience
<ul>
<li>High School/GED 3 years of experience in a managerial role- retail or auto parts preferred. </li>
<li>Strong proficiency with Microsoft Office Suite, SharePoint, database experience and video use (Zoom/Teams) is required.</li>
<li>Excellent understanding of all retail store positions.</li>
<li>Capable of operating TAMS point-of-sale system and cataloging.</li>
<li>Efficiently processes cash, check, and credit card transactions.</li>
<li>Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.</li>
<li>Excellent attention to detail and accuracy as well as ability to multi-task and is self-motivated.</li>
<li>Sound decision making capability; proficient people/leadership skills. </li>
<li>Effective communication skills as well as strong presentation and written skills. </li>
<li>Demonstrated ability to grow customer base to consistently meet or exceed sales and profit quotas.</li>
<li>Ability to design and make regular verbal and electronic presentations at store, corporate and executive meetings.</li>
<li>Proven ability to set and execute daily, weekly, and monthly agendas. Must be flexible and able to operate in a team environment.</li>
<li>Satisfactory Motor Vehicle Record required for operation of company vehicles.</li>
<li>Able to diagnose problems, collect information, establish facts, draw valid conclusions, and resolve a variety of operational issues ranging from ordinary to complex.</li>
<li>Able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, to establish programs and procedures, identify, and define operational problems where limited standardization may exist, and recommend a plan of action to resolve the problem(s).</li>
<li>Ability to respond rapidly and effectively to changing requirements on short notice. </li>
<li>Personal qualities of flexibility, integrity, and confidentiality. </li>
<li>Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments. </li>
<li>Strong leadership qualities and the ability to complete assignments with little supervisory oversight. </li>
</ul>
Physical Requirements 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is required to: 
<ul>
<li>Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, hard hat, dust mask, etc. </li>
<li>Regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move 40 pounds. </li>
<li>Ability to reach with hands and arms and use hands to finger, or handle objects, tools, and controls. </li>
<li>Ability to stand, walk and climb stairs regularly. </li>
<li>Ability to bend, twist, squat, stoop, kneel or crouch frequently. </li>
<li>Ability to talk and/or hear frequently. </li>
<li>Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. </li>
<li>Ability to work both indoors and outdoors regularly in all elements.</li>
</ul>
Sanel NAPA is a family-owned business serving our communities for over 100 years, with five generations dedicated to delivering exceptional service and quality auto parts. As part of the NAPA network, we combine local roots with national resources, offering our customers the best of both worlds. We’re proud of our strong reputation, our commitment to customer satisfaction, and our culture of teamwork, respect, and continuous learning.
Perks and Benefits
<ul>
<li>Career Growth Opportunities</li>
<li>Employee Discount</li>
<li>6 Paid Holidays</li>
<li>Vacation, Personal &amp; Sick Time</li>
<li>Life Insurance- Company Paid &amp; Voluntary</li>
<li>Health, Dental and Vision Insurance</li>
<li>401 (k) &amp; Profit Sharing with Company Match </li>
<li>Accidental &amp; Critical Illness Insurance</li>
<li>Short &amp; Long Term Disability</li>
<li>FMLA &amp; Bereavement Leave</li>
</ul>
Sanel NAPA is an equal opportunity employer, and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

 Monday- Friday 7:30 AM - 5:00 PM &amp; Saturday 8:00 AM - 1:00 PM 50

Store Manager

<h3>Job Description</h3>
Job Description
OVERVIEW
Established in 1980, Sun &amp; Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance.
We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun &amp; Ski Sports – Find Yourself Outside.
SUMMARY
Sun &amp; Ski Sports is hiring a Bike Technician! If you love bikes, enjoy helping people, and want to work in a fun, fast-paced environment — we want to meet you. From tune-ups to full builds, you'll keep our customers rolling with expert service and a great attitude. Come join our crew of cycling enthusiasts!
JOB RESPONSIBILITIES
<ul>
<li>Deliver exceptional customer service that consistently exceeds expectations.</li>
<li>Assemble and adjust bicycles accurately and efficiently, ensuring full equipment integrity.</li>
<li>Complete all paperwork and service logs thoroughly and correctly.</li>
<li>Report discrepancies and follow proper procedures for timely resolution.</li>
<li>Maintain professional communication with supervisors and team members.</li>
<li>Identify and report any manufacturer defects, damage, or missing parts before beginning a build.</li>
<li>Communicate any unusual issues requiring additional assistance to ensure timely, high-standard completion.</li>
<li>Follow all safety guidelines for lifting and using tools and equipment.</li>
<li>Keep your work area clean, organized, and safe.</li>
</ul>
REQUIREMENTS
<ul>
<li>Ability to work quickly, efficiently, and accurately.</li>
<li>Availability to work a flexible schedule based on business needs, including evenings and weekends.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Knowledge of all bike-building standards for various models.</li>
<li>Basic computer skills.</li>
<li>Contributing to sales results by learning product knowledge and services, and communicating these effectively to the customer.</li>
<li>Preferred: Bike industry, retail, and/or Customer Service experience.</li>
</ul>
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities.
 
Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount

Bike Technician

<h3>Job Description</h3>
Job Description
Where Craft Meets Connection—Lead the Experience. Start your Career Today
At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Our retail team members are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We are more than your average retailer- we value connection, warmth and authenticity in each member of our team. 
We are currently seeking a professional and dynamic full-time assistant store manager for our Manchester Center, VT store location. 
Why You’ll Love Working Here
<ul>
<li>Flexible work hours </li>
<li>Generous employee discount (65% off products!)</li>
<li>Competitive compensation with paid time off, benefits and 401k company match</li>
<li>A collaborative team environment where your ideas are valued.</li>
<li>Opportunities for professional growth and leadership development.</li>
</ul>
What You’ll Do
<ul>
<li>Lead by example to achieve sales, profitability, and outstanding customer service.</li>
<li>Support the Store Manager in planning, organizing, and delegating daily operations.</li>
<li>Train, coach, and develop team members—celebrate wins, address challenges, and help every employee grow.</li>
<li>Monitor sales metrics (UPT, ADS, conversion) and take action to meet or exceed targets.</li>
<li>Maintain operational excellence in visual merchandising, inventory accuracy, and loss prevention.</li>
<li>Partner with the Store Manager to implement local marketing ideas and business strategies.</li>
<li>Ensure compliance with all company policies, safety guidelines, and operational standards.</li>
</ul>
What We’re Looking For:
<ul>
<li>5+ years retail sales/customer service experience, with at least 2 years in a leadership or supervisory role.</li>
<li>Strong communication skills—able to motivate teams and connect with customers.</li>
<li>Proven ability to solve problems, make decisions, and keep the team focused under pressure.</li>
<li>Tech-comfortable: experience with POS systems, inventory software, and Microsoft Office.</li>
<li>Flexible schedule including nights, weekends, and peak retail seasons and holidays. </li>
<li>Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., occasional ladder use).</li>
</ul>

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds.

Retail Assistant Store Manager

<h3>Job Description</h3>
Job Description
Ready to bring passion into your career? 
A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. 
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. 
Do you want to help write the next chapter of our story? We are looking for a Store Manager for our Clarins Factory Store in Wrentham Village Premium Outlets located in Wrentham, MA. 

The role: 
The Store Manager represents and grows our prestigious brand, leading a team that serves as ambassadors of Clarins’ unique values and heritage. In this role, the Store Manager ensures the team delivers an exceptional Clarins experience to every customer while achieving both collective and individual performance targets. The Store Manager is accountable for the boutique’s P&amp;L, overall operations, and the achievement of defined quantitative and qualitative objectives.
 
What you’ll do: 
In an environment where our Guests are looking for the best advice, you have the opportunity to become people-centric, a brand-builder, consumer-obsessed, digitally minded, and committed to responsible beauty.
<ul>
<li>Sales performance &amp; customer experience
<ol>
<li>Lead by example to deliver the Clarins Client Experience, drive individual and store sales/occupancy targets, link product and treatment recommendations, and promote all Clarins channels to maximize customer recruitment and loyalty.</li>
</ol>
</li>
<li>Financial, inventory &amp; reporting accountability
<ol>
<li>Own P&amp;L responsibilities by managing monthly inventories, stock levels, cash flow and sales reporting, analyzing results and implementing action plans to improve performance.</li>
</ol>
</li>
<li>Team leadership &amp; development
<ol>
<li>Recruit, schedule and coach a high-performing Clarins store team, managing performance, careers, grooming standards and staffing to ensure full coverage and ongoing skills development.</li>
</ol>
</li>
<li>Business planning &amp; stakeholder relations</li>
</ul>
<ul>
<ul>
<li>Plan and execute retailtainment and promotional activities, communicate sales objectives to the team, and maintain strong relationships with mall management and external partners.</li>
</ul>
</ul>
<ul>
<li>Operations &amp; visual merchandising
<ol>
<li>Oversee daily store operations and visual merchandising to maintain an on‑brand, tidy point‑of‑sale environment that supports conversion and peak‑period readiness.</li>
</ol>
</li>
</ul>

You are:
<ul>
<li>Curious, with the desire to learn constantly.</li>
<li>Analytical and have strong problem-solving skills.</li>
<li>Collaborative and succeed in motivating a team.</li>
<li>Genuinely looking forward to new challenges.</li>
<li>Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset. </li>
<li>Eager to grow in a company genuinely committed to responsible beauty.</li>
</ul>
 
You have: 
<ul>
<li>10 years of retail experience, including
<ol>
<li>A minimum of 7 years as sales staff</li>
<li>A minimum of 3 years managing a team</li>
</ol>
</li>
<li>Bilingual a plus! </li>
<li>Experience in skin care and make-up application</li>
<li>Ability to deliver high level of customer experience.</li>
<li>Experience managing a team to achieve monthly, weekly and daily sales targets.</li>
<li>Good communication and interpersonal skills</li>
<li>Strong team player skills</li>
<li>A positive, growth-oriented mindset and receptiveness to feedback and suggestions for improving your work.</li>
<li>A strong sense of integrity and a proven ability to act in accordance with our values.</li>
</ul>
 
We have: 
<ul>
<li>Over 70 years of expertise in beauty and spa, with the Clarins and myBlend brands</li>
<li>Unique products and innovative services </li>
<li>A commitment to Social &amp; Environmental Responsibility embedded in our raison d'être</li>
<li>A caring and inclusive corporate culture </li>
<li>Development and training opportunities</li>
<li>Attractive compensation and benefits </li>
</ul>
 
Benefits: 
<ul>
<li>Healthcare including Medical, Dental and Vision </li>
<li>401k + match</li>
<li>Gratis </li>
<li>Tuition Reimbursement </li>
</ul>
 
Salary: $67,000 – $75,000 
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. 

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 
 
To learn more about our group and our commitments to people and the planet, visit <a href="http://www.groupeclarins.com" target="_blank">www.groupeclarins.com</a>.

Store Manager - Wrentham, MA

<h3>Job Description</h3>
Job Description
The Stocker is an hourly position responsible for stocking groceries and servicing customers by maintaining the Farm retail stand in conformance with established Farm policies, strategies, and procedures.
Primary Responsibilities:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of customer service and responsiveness to the needs of individuals, families, businesses, and organizations served by the Farm.
1) Provides courteous and attentive service to customers by answering questions, directing them to products, and keeping the Farm stand clean and orderly. Stays familiar with retail layout and products. 
2) Responsible for maintaining and stocking product displays. Ensures products are properly rotated, organized, stocked, labeled and clean. 
3) Communicates to Market Manager or Assistant Manager when low on/out of product. 
4) Responsible for keeping the retail facilities clean and organized. Removes trash and recycling, sweeps floors, and dusts display areas. 
5) May assist with other duties as needed such as bagging groceries, sweeping, organizing and cart retrieval. 
Other Responsibilities:
The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties both related and unrelated to the above may be assigned, and therefore, required.
 
 
Position Requirements:
Must demonstrate interpersonal and organizational skills. Some stocking experience preferred. Familiarity with point of sales systems preferred, but not required. Must possess strong work ethic be physically fit and able to stand and lift 50 lbs on a regular basis.

Reports to: Store Manager
Supervisory Scope:
None.

Stocker - 2026 Season

<h3>Job Description</h3>
Job Description
Company Overview
Rusty Lantern Markets is a rapidly growing chain of convenience stores located throughout New England. Known for our bright, spacious, and welcoming atmosphere, we pride ourselves on delivering outstanding customer service alongside a variety of fresh food options and craft beverages.
Summary
As a Cashier at Rusty Lantern Markets, you will be the friendly face that greets our customers and ensures their shopping experience is seamless. This role is essential in maintaining our commitment to exceptional service while efficiently handling transactions and supporting our store operations.
Responsibilities
<ul>
<li>Process customer transactions accurately and efficiently using the cash register and POS system.</li>
<li>Provide excellent customer service by greeting customers warmly and assisting with their needs.</li>
<li>Handle cash, credit, and debit transactions while ensuring accurate cash handling procedures are followed.</li>
<li>Maintain a clean and organized checkout area to enhance the shopping experience.</li>
<li>Assist with stocking shelves and inventory management as needed to ensure product availability.</li>
<li>Respond to customer inquiries over the phone with professionalism and courtesy.</li>
<li>Support promotional activities by informing customers about current deals and offers.</li>
</ul>
Schedule &amp; Hours: We are hiring for a part time, OVERNIGHT cashier. The days will be discussed during the interview to best accommodate your schedule, but the hours are from 10 pm to 6 am.
Requirements:
<ul>
<li>Must be over at least 21 years of age due to alcohol, tobacco and lottery sales.</li>
<li>Must have reliable transportation to and from work.</li>
<li>Physically must be able to squat, bend, and turn as needed.</li>
<li>Lift 25 pounds</li>
<li>Stand for long periods of time.</li>
</ul>
Perks/Benefits:
<ul>
<li>Paid vacation and sick time</li>
<li>Birthday off</li>
<li>Paid holidays, plus earn floating holidays</li>
<li>401K with employer match</li>
<li>Health and other benefits with generous employer contributions for employees and family</li>
<li>Annual raises</li>
<li>Store discount for all team members</li>
<li>Employee referral bonuses</li>
</ul>
Qualifications
<ul>
<li>Previous experience in a cashier or retail position is preferred, but not required.</li>
<li>Strong cash handling skills with attention to detail for accurate transactions.</li>
<li>Familiarity with retail math concepts to assist in sales reporting.</li>
<li>Excellent communication skills, both verbal and written, for effective customer interaction.</li>
<li>Ability to work in a fast-paced environment while maintaining composure under pressure.</li>
</ul>
If you thrive in a dynamic environment where every day brings new opportunities to connect with customers, we invite you to apply today and become part of the Rusty Lantern Markets family!

Part Time Overnight Cashier

<h3>Job Description</h3>
Job Description
About the Role:
The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for our customers at our Keene store location. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, resolve issues, and promote store loyalty programs. By maintaining a clean and organized checkout area, this role contributes to the overall efficiency and effectiveness of store operations. Ultimately, the Cashier/Store CSR is vital in fostering customer satisfaction and loyalty, which drives the success of the store.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a retail or customer service role.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Familiarity with point-of-sale systems.</li>
<li>Experience handling cash and balancing a cash drawer.</li>
</ul>
Responsibilities:
<ul>
<li>Process customer transactions accurately and efficiently using the point-of-sale system.</li>
<li>Provide friendly and knowledgeable assistance to customers regarding products and services.</li>
<li>Handle cash, credit, and debit transactions while ensuring compliance with company policies.</li>
<li>Maintain a clean and organized checkout area, including restocking supplies as needed.</li>
<li>Assist in resolving customer complaints and inquiries in a professional manner.</li>
</ul>
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy in cash handling and inventory management. Problem-solving skills are also important, as the Cashier/Store CSR will need to address customer complaints and inquiries promptly. Preferred skills, such as familiarity with point-of-sale systems, enhance the efficiency of daily operations and reduce transaction times. Overall, a combination of these skills contributes to a seamless shopping experience and promotes a positive store environment.
 Shifts available, 4pm-12am and 12am-8am

Cashier/Store CSR

<h3>Job Description</h3>
Job Description
Join the BankGloucester Team - Where Your Career and Community Thrive!
At BankGloucester, we have been passionately serving our local community since 1887. Throughout our 130+ year history, our commitment to personalized banking, community service, and our incredible customers have solidified our place as a trusted financial institution in the North Shore. With branches in Gloucester, Essex, and Ipswich, as well as our suite of innovative banking tools, we pride ourselves on keeping customers and employees satisfied. If being part of a team that values excellence, financial security, community, and your personal and professional growth sounds exciting to you, don’t hesitate - apply today and elevate your career!
Retail Banking Specialist I - The Retail Banking Specialist is a cross-functional position responsible for frontline transaction activities such as cashing checks, taking in deposits, and making withdrawals, as well as customer service, once trained. Willingness to thoroughly understand our policies, procedures, and products and services is paramount and is vital to the success of the Bank. The impression that the Retail Banking Specialist makes with our customers is critical for developing and maintaining positive relationships with our customers and our community.

Department: Retail
Reports to: Head Teller, Assistant Manager, Branch Manager
Supervises: None

Job Requirements:
<ul>
<li>High school diploma or equivalent.</li>
<li>A minimum of six months’ experience in a service-related field.</li>
<li>Basic computer skills and the ability to operate standard office equipment.</li>
<li>Successful completion of in-house training and a 90-day probation period.</li>
<li>Good interpersonal, communication, and problem-solving skills.</li>
<li>At a minimum works one evening a week and every other Saturday.</li>
</ul>

Specific Job Functions:
<ol>
<li>Greet customers with a smile, use their name, and thank them for banking with BankGloucester.</li>
<li>Adhere to the Bank’s security procedures and follows all Bank policies.</li>
<li>Process a variety of customer transactions, including but not limited to, deposits, withdrawals, check cashing, issuing of bank checks, money orders, processing mortgage and loan payments, processing night deposit, and ATM balancing transactions.</li>
<li>Perform basic customer service transactions:
<ol>
<li>Printing/hot card debit cards.</li>
<li>Travel notifications.</li>
<li>Printing statements and copies of checks.</li>
<li>Address change requests.</li>
<li>Answers general customer questions, as well as problem solving customer issues.</li>
<li>Basic knowledge on consumer products and services.</li>
</ol>
</li>
<li>Determine customer needs by suggesting appropriate products or referring to the appropriate area, such as Lending or Hayden Wealth Management.</li>
<li>Maintain a clean, organized, and secure area, and always aware of customer privacy.</li>
<li>Complete CTR’s in accordance with the Bank Secrecy Act and report any suspicious or unusual activity to the supervisor.</li>
<li>End of day processing. </li>
<li>Complete BVS Compliance training quarterly.</li>
<li>Any other duties assigned.</li>
</ol>

BVS CERTIFICATES:
Teller I
Teller II
Teller III

Completion of the above certificates creates the opportunity for employees to become a Retail Banking Specialist II, when appropriate.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
 
BankGloucester is proud to be an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
At BankGloucester, we align diversity &amp; inclusion to four pillars – our employees, the communities we serve, our customers and our vendors.

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