Job Description
Job Description
I. ESSENTIAL TASKS OF THE POSITION:
A. Provides administrative assistance and support to the Leased Housing function. Depending upon assignment, performs one or more of the following:
1. Issues vouchers and briefs applicants for all Leased Housing Programs.
2. Reviews requests for tenancy approvals; determines affordability of tenant portion of rent. Collects required paperwork from landlord/participant for lease ups and forwards to inspector when complete.
3. Maintains rent reasonableness database.
4. Determines rent reasonableness for lease ups and requests for increases and notifies landlords and tenants of approval/denial and provide tenant/THA portions of the rent.
5. Provides instruction to landlord/tenant of lease up procedure after approval.
6. Inputs lease up data into database and forward HAP contract to landlord for signature.
7. Port tenant’s file to appropriate housing authority per tenant request.
8. Receives tenant files from other housing authorities for tenant requesting to port to Taunton Housing Authority area. Meet with that tenant to brief, issue voucher, and collect any needed documentation not received in portability file. Conducts lease up in same manner as Taunton Housing Authority vouchers.
9. Processes lease ups, annual and interim re-exams for entire Department of Mental Health Program.
10. Reviews applications submitted by current participants to add a member to their household. Determines if person to be added is someone in regulations and admin plan that can be added to household and turn over Tenant Selection Department for eligibility determination. Notification of approval when received from Tenant Selection Department.
11. Obtains record from Accounting Department of any missed payments from Repayment Agreements entered into by Taunton Housing Authority and participants. Provide written notice to participant of missed payment. Send notification of termination if payment not made.
12. Drafts correspondence to property owners and participants.
13. Covers front desk lunch break and takes mail to post office per schedule.
14. Covers front desk as needed.
15. Other duties as required.
B. Provides a high degree of confidentiality relative to resident records as mandated.
C. Interrelates with residents and the public in person/phone, answers inquiries, responds to complaints, schedules appointments and provides general information relative to leased housing function.
II. SECONDARY POSITION TASKS:
A. Works on, researches and completes special projects as assigned.
B. Perform other duties as assigned within the job classification.
III. POSITION REQUIREMENTS AND QUALIFICATIONS:
A. EDUCATION LEVEL:
1. High School Diploma required- commercial courses
2. Administrative courses preferred
B. EXPERIENCE IN RELATED FIELD:
1. 2-4 years clerical experience in public housing preferred
2. 1-2 years clerical experience in leased housing required
C. UNIQUE EXPERTISE/ CERTIFICATION/ REGISTRATIONS:
1. Ability to type 60 wpm.
2. Excellent oral and written communication skills
3. Working knowledge (with training) of agency’s automated system for leased housing function
4. Proficient in Microsoft programs
3. Ability to process electronic filing
4. Ability to work harmoniously with others
5. Ability to be flexible and perform work under time pressure
D. Working Conditions:
1. ENVIRONMENTAL PARAMETERS:
a. Ability to work in an office environment
2. PHYSICAL DEMANDS:
a. Strength: not applicable
b. Type: Ability to perform clerical duties; typing, filing, bending over to low files, reaching high files
c. Ability to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move an object
d. Work involves sitting most of the time, but may involve walking or standing for brief periods of time
E. WORK SCHEDULE:
1. Ability to work 35-hour week.
2. Ability to occasionally maintain flexible hours to complete essential tasks and special projects, as assigned
F. EQUIPMENT USED:
1. Competency in operating computers, printers, and general office equipment, and other THA office equipment including multi-line telephone and fax
IV: APTITUDE REQUIREMENTS:
A. COGNITIVE:
1. ANALYTICAL:
a. Ability to apply principles of logical thinking and to define problems
b. Ability to collect data, establish facts and draw valid conclusions
c. Ability to solve practical problems and deal with a variety of concrete variables
d. Ability to interpret a variety of instructions furnished in written, verbal or schedule form
2. COMMUNICATION:
a. Ability to draft work related documents
b. Ability to log in data and draft accounting summaries
c. Ability to record and deliver information
d. Ability to answer inquiries from others including residents/public, venders and providers of services
3. MATHEMATICAL:
a. Ability to deal with system of real numbers
b. Ability to use practical application of fractions, percentages and decimals
c. Ability to compile, compute and reconcile complex mathematical information in audit form
4. ADMINISTRATIVE DETAIL:
a. Ability to complete forms; record and locate data accurately
b. Ability to pay close attention to detail and accurately distinguish data from different sources
B. MANUAL:
1. MOTOR COORDINATION:
a. Ability to accurately reach, feel or handle equipment used in daily routine
2. FINGER DEXTERITY:
a. Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment
3. MANUAL DEXTERITY:
a. Ability to seize, hold, grasp, turn or otherwise work with hands to operate above equipment
C. VISION:
1. NEAR VISION:
a. Clarity of vision at distance of more than 20 inches and less than 20 feet
2. MID-RANGE VISION:
a. Clarity of vision at distance of more than 20 inches and less than 20 feet