Job Description
Job DescriptionBenefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Scheduler The Behind-the-Scenes Hero of Care
Full-Time | MondayFriday Day Shift
Location: Greater Springfield Office
Why This Role Matters
Every great caregiver visit starts with a solid schedule. As our Scheduler, youll balance calendars, coordinate coverage, and handle last-minute changesensuring clients receive uninterrupted care and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.
What We Offer
- Competitive pay
- 401(k) with company match
- Health, dental, vision, and life insurance
- Paid time off and sick time
- Opportunities for advancement
Your Day-to-Day Impact as a Scheduler
- Develop and manage daily and weekly caregiver schedules
- Match caregivers to clients based on skills, availability, and care needs
- Serve as the main point of contact for caregivers, clients, and case managers
- Track attendance, manage call-outs, and ensure full shift coverage
- Enter and update referrals accurately in the EMR system
- Communicate schedule changes promptly and clearly
- Coordinate with the Nursing Supervisor on oversight and field visits
- Support payroll through accurate scheduling records
- Assist HR with staffing-related administrative tasks
- Participate in the after-hours on-call rotation
- Support client retention and outreach efforts as needed
What You Bring as a Scheduler
- Prior experience as a scheduler, staffing coordinator, or dispatcher (healthcare preferred)
- Strong computer skills with scheduling platforms and Microsoft Office
- Sharp attention to detail and strong multitasking ability
- Calm, empathetic communication styleeven under pressure
- Excellent organizational and customer service skills
- A proactive, team-focused attitude
- College degree preferred
Ready to Orchestrate Exceptional Care as a Scheduler?
If you're ready to grow your career, work with a compassionate team, and make a lasting difference in the lives of othersapply today to join Excel Nursing Services as our Scheduler.