Assistant Director of Enrollment Management

Job Description

Job DescriptionThe New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With music students representing more than 40 countries, NEC cultivates a diverse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Preparatory School and School of Continuing Education delivers training and performance opportunities for children, pre-college students, and adults.

Position Title: Assistant Director of Enrollment Management
Department: Enrollment Management
Reports To: Associate Director of Enrollment Management
Status: Full-Time, Exempt

Job Summary

The Assistant Director of Enrollment Management plays a critical role in supporting college-level enrollment at one of the world’s leading music institutions. This position manages undergraduate and graduate admission and provides general financial aid guidance for an assigned portfolio of majors. The Assistant Director works closely with prospective students and families, offering counseling on application, audition, and financial aid processes, and collaborates with faculty to manage application review and audition logistics. In partnership with colleagues across the Conservatory, the Assistant Director helps execute strategic initiatives to support recruitment, enrollment, and retention goals.

Essential Functions

• Support the operations of the Enrollment and Financial Aid Offices, including CRM (Slate) management, communications, and applicant experience.

• Represent NEC at recruitment events, including college fairs, high schools, and summer festivals; engage with prospective students, parents, and educators.
  Manage a portfolio of applicant files for assigned majors throughout the full admission cycle—from application to enrollment.

• Collaborate with enrollment marketing and communications to ensure accurate and timely messaging to prospective and current students and families.

• Coordinate and maintain audition schedules; serve as the primary liaison for assigned faculty and applicants during audition days.

• Partner with faculty to align on studio capacities, enrollment targets, and admitted student placements.

• Read and evaluate applicant materials (transcripts, essays, etc.); coordinate with Academic Affairs as needed.

• Organize and facilitate the faculty review of prescreening materials and make independent recommendations on second-round applicants.

• Provide high-level customer service and guidance to students and families on the financial aid process, including eligibility, loan repayment, and employment.

• Lead audition day operations, including oversight of student audition ambassadors and faculty coordination.

• Maintain Enrollment section content on the NEC website.

• Prepare and analyze reports on enrollment data as needed.

• Perform additional duties as assigned.
  

Qualifications

• Bachelor’s degree required; Master’s preferred. A background in music or the performing arts is highly desirable.

• Minimum of 2 years of relevant experience; prior work in college admissions or financial aid preferred.

• Excellent interpersonal and communication skills; ability to build strong relationships with faculty and applicants.

• Demonstrated initiative, organizational skills, and ability to work both independently and as part of a team.

• High level of discretion and professionalism; ability to handle confidential information appropriately.

• Strong technical proficiency; experience with Slate or other higher education CRMs is preferred.

• Ability to work effectively under deadlines and manage multiple priorities.

• Valid driver’s license and willingness to travel.

• Availability for evening and weekend work as required.

• A good sense of humor and a student-centered approach are a plus.