Job Description
Job Description
At Tatte, we exist to inspire, care for, and nurture life — every day. The Bakery General Manager leads the heartbeat of our craft: ensuring that every pastry, loaf, and dessert reflects Tatte’s uncompromising commitment to quality, creativity, and warmth. This role is both operational and deeply human — blending precision and artistry to ensure our bakery consistently delivers excellence to every café, guest, and community we serve.
The Bakery General Manager oversees all aspects of production, quality, and logistics for our Boston Bakery. This leader ensures that Tatte’s bakery operations are efficient, safe, and scalable while protecting the integrity of our recipes, craftsmanship, and brand essence. They manage bakery performance across production planning, food safety, inventory, staffing, engagement, and continuous improvement — driving excellence through systems, people, and culture. The Bakery GM partners closely with the VP of Bakery Operations, Bakery Innovation & Commercialization, and Café Operations leadership to ensure the bakery continues to meet Tatte’s high standards and support profitable growth as we expand across markets.
KEY RESPONSIBILITIES:
Lead Bakery Operations with Excellence
- Direct all bakery production and logistics to ensure an uninterrupted supply of Tatte products to cafés and catering operations.
- Build and oversee schedules, staffing, and inventory systems that balance craft, quality, and efficiency.
- Champion lean manufacturing and continuous improvement initiatives to reduce waste, optimize labor, and streamline processes without compromising quality.
- Maintain bakery equipment, vehicles, and facilities in optimal condition and in compliance with all state and federal laws.
Protect and Elevate Quality
- Safeguard Tatte’s bakery vision, authority, and integrity through unwavering attention to quality and detail.
- Lead the implementation & maintenance of Total Quality Management (TQM) systems and Six Sigma practices.
- Validate quality performance through regular audits, scorecards, and sensory evaluations.
- Quickly address product or shelf-life issues, partnering with cross-functional teams to implement sustainable solutions.
Build, Inspire, and Develop Teams
- Foster a culture of learning, belonging, and craftsmanship among all bakery team members.
- Partner with the People Team to hire, onboard, and cross-train team members for current and future roles.
- Provide clear, timely, and developmental feedback that builds capability and confidence.
- Conduct regular “heart checks” and team meetings to maintain engagement and communication.
- Recognize great performance and nurture internal growth through mentorship and ongoing education.
Ensure Safety, Compliance, and Stewardship
- Maintain full compliance with OSHA, FDA, EPA, and all local health and safety regulations.
- Promote safe working conditions, sanitation, and cleanliness across all bakery departments.
- Ensure all processes align with Good Manufacturing Practices (GMP) and Tatte’s internal standards.
- Lead crisis and incident management procedures with calm and clarity.
Drive Business Performance
- Partner with the VP of Bakery Operations on bakery P&L management and strategic planning.
- Monitor capacity and production capabilities to meet future market expansion needs.
- Identify opportunities to reduce structural costs and improve productivity while preserving craft integrity.
- Support key initiatives/projects aligned to Tatte’s growth, concept essence, & operational excellence roadmap.
QUALIFICATIONS:
- 8-10 years of experience leading a high-volume bakery or food manufacturing facility.
- 2+ years of culinary experience, preferably in pastry or baking.
- Proven track record managing large teams with empathy, clarity, and accountability.
- Experience implementing Lean, Six Sigma, or TQM systems.
- Strong understanding of OSHA, FDA, EPA, and local health regulations.
- Proficiency in inventory management, scheduling, and production systems.
- Valid driver’s license and acceptable driving record.
- Fluency in other languages (Spanish, French, etc.) a plus.
WORKING CONDITIONS:
- Ability to stand for up to 10 hours per day and lift up to 50 lbs
- Flexibility to work varied schedules including early mornings, nights, weekends, and holidays
- Must be available for occasional overnight production shifts (minimum 1 per quarter)
OUR BENEFITS & PERKS:
- Competitive pay - ranging from $107,000-$142,800 (depending on experience), and bonus potential of up to 15%
- 401(k) (with a vesting match)
- Health, dental and vision insurance
- Paid vacation time and paid sick time
- Free employee assistance program services
- Free drinks and generously discounted meals
Tatte is an E-Verify employer.