Job Description
Job Details:
Job Title: Exam Proctor
Duration: 3+ Months (possible extension)
Job Location: Cambridge, MA
Job Responsibilities:
Supervises the work of proctors during the day and prepares proctor’s reports as necessary.
Evaluates the weekly exams schedule for staffing needs.
Creates and distributes proctor weekly schedule.
Assists students with exam questions and facilitates communication with faculty over the phone or email.
Monitors test rooms during the administration of exams.
Serves as a point-person for proctors and students needing clarification.
Enforces time limits and compliance.
Explains and answers questions concerning exams procedures, accommodation questions, concerns during exams and related matters, and reports incidents and/or unusual occurrences during exams to Test Center Leads.
Prepares and distributes examination materials to students.
Collects, checks, and counts completed exams.
Ensures rooms are prepared to meet the students’ accommodations.
Notifies appropriate personnel when test equipment issues arise and works to find a quick resolution.
Requests special technology from ATC and coordinates the delivery and drop-off.
Perform general clerical support duties such as answering phones, processing correspondence, and maintaining files as needed.
Required Qualifications:
Graduation from high school or its equivalent.
One year of supervisory experience.
One year of academic experience.
One year of administrative experience.
One year of customer service experience.
Preferred Qualifications:
Additional Qualifications & Skills:
Higher Ed experience preferred with knowledge of general academic policies and procedures