Job Description
Job Description
GreatHorse History
We love the game of golf, but since we don't love the attitude encountered at most clubs, we decided to build GreatHorse around the idea of like-minded members enjoying a lifestyle club without the stuffiness of traditional clubs. GreatHorse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat. Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It's different at GreatHorse.
The Story Behind the Name
As one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years. Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever laid eyes upon makes them well-known on harness racing's biggest stages. To reflect this proud history, they selected GreatHorse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.
Event Assistant
GreatHorse
Position Summary:
The Event Assistant plays a key role in delivering exceptional event experiences through seamless execution and attention to detail. This position is responsible for coordinating event operations, including logistics, setup and breakdown, equipment and inventory management, and maintaining high standards of service and facility presentation.
In this role, you will lead and support a team of 25+ staff, including involvement in hiring, training, and scheduling, while fostering a collaborative and high-performing environment. The Event Assistant partners closely with both front- and back-of-house teams, including bar and kitchen staff, and contributes to event planning and design to ensure each event meets and exceeds expectations.
This position follows a Wednesday-Sunday schedule. Please note that GreatHorse is a non-tipping facility.
Your Role:
- Operational oversight of events and dining spaces.
- Assist with the development of operational plans and procedural manuals.
- Independently prioritize tasks and duties to achieve client and company goals.
- Interact with team members and guests in an upscale catering environment.
- Supervise, schedule, and direct a staff of 20+ employees.
- Oversee inventory management and procurement of all event-related equipment, including china, glassware, silverware, small wares, linens, and décor-ensuring availability, quality, and alignment with Banquet Event Orders (BEOs) to support seamless event execution.
- Ensure presentation of facility appearance to uphold brand standards and provide an exceptional guest experience.
- Confirm, track, and manage client-provided items specific to each event, ensuring accurate handling, timely setup, and alignment with event requirements.
- Recruit, hire, supervise, train, schedule, and motivate service staff, including (but not limited to) servers, valets, and bar staff.
- Support the bar in the service of alcoholic beverages when needed.
- Work cohesively withthe kitchen staff cohesively.
- Participate in staff meetings.
- Ensure all floor sets are accurate and completed to floorplan specs while upholding the high standard of the venue.
- Complete post-event and post-dinner service reports.
- Management of the member dining and service team
- Assign staff duties and sections to the daily floor plan
- Address negative member and guests' feedback.
- Assist with event creation, including menus, signage, and design of table settings and culinary stations.
- Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
- Adapts to changing duties, as required, based on business needs.
Your Skills:
- 5+ years in hospitality operations, 2+ years in team management.
- Availability to work various shifts, including early mornings, nights, weekends, and occasional holidays.
- Must be 21 years old.
- Physical ability and stamina to manage, carry, or lift items more or less than forty (40) pounds.
- Knowledge of appropriate set-up, table settings, and level of service.
- Ability to manage tasks independently.
- Ability to lead service staff.
- Ability to stand, walk, and move around for the entire shift.
- Multi-tasking abilities.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
- Ability to take initiative and perform job functions with diligence, speed, and accuracy.
Physical Demands:
Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity for most of the workday.
- Required to exert physical effort in handling objects more or less than 30 pounds.
- Required to walk or stand for extended periods of time.
GreatHorse, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.