Job Description
The OB Care Navigator will be a key member of the perinatal care team, working closely with obstetric providers, nurses, behavioral health clinicians, and population health managers. This individual will provide patient-centered, comprehensive care coordination and resource navigation for pregnant and postpartum patients, with a special focus on those facing complex medical, social, and behavioral health barriers.
- Actively engage with pregnant and postpartum patients to assess needs related to social determinants of health (SDOH), mental health, and clinical care gaps.
- Facilitate warm hand-offs to behavioral health, nutrition, lactation support, WIC, and community-based services.
- Create and document individualized care plans in collaboration with the patient, OB provider, and multidisciplinary care team.
- Provide education on accessing and navigating health services, insurance support, and community resources (e.g., food security, housing, utilities assistance, childcare, transportation).
- Participate in weekly multidisciplinary high-risk rounds and contribute to case discussions and follow-up plans.
- Collaborate with legal service agencies and educate patients on their rights as tenants and workers.
- Track referral completion and conduct follow-up outreach to ensure patients receive needed services
- Maintain updated knowledge of community resources and referral pathways.
- Document patient interactions and navigation outcomes in the electronic medical record (EPIC).
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toHRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment