Job Description
Job DescriptionWe are looking for a Bilingual Spanish Property Administrator to support daily office and resident-facing operations for a contract position based in Boston, Massachusetts. This role is ideal for someone who communicates confidently in both English and Spanish, stays organized in a fast-paced environment, and delivers thoughtful service across phone, email, and in-person interactions. The position combines administrative coordination, appointment scheduling, and accurate record handling to help keep property operations running smoothly.
Responsibilities:
• Manage incoming and outgoing communications by phone and email, providing attentive assistance to residents, vendors, and internal teams in English and Spanish.
• Coordinate calendars and arrange appointments, meetings, and property-related visits while ensuring schedules remain accurate and up to date.
• Enter, update, and maintain resident, vendor, and operational information in internal records with a high level of accuracy.
• Prepare routine documents, reports, and correspondence using Microsoft Word, Excel, Outlook, and PowerPoint.
• Respond to general inquiries with a customer-focused approach, helping resolve issues promptly or directing requests to the appropriate contact.
• Support front-office administrative activities by organizing files, tracking follow-up items, and assisting with day-to-day workflow needs.
• Monitor communication channels and ensure messages, service requests, and administrative tasks are addressed in a timely manner.• Fluency in both Spanish and English, with the ability to communicate clearly in written and verbal interactions.
• Prior experience in an administrative, customer service, or property support role.
• Strong ability to handle high volumes of inbound and outbound calls with professionalism and efficiency.
• Proficiency with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.
• Accurate data entry skills and close attention to detail when maintaining records and documentation.
• Ability to manage multiple priorities, schedule appointments, and stay organized throughout the workday.
• Strong interpersonal skills and a service-oriented mindset when assisting residents, clients, and team members.